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Professional Certificate in Client Communication for Legal Receptionists
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Effective Communication Strategies
2
Client Relationship Management
3
Telephone Etiquette
4
Conflict Resolution Techniques
5
Professional Writing Skills
6
Legal Terminology
7
Customer Service Excellence
8
Managing Difficult Clients
9
Information Management
10
Time Management.
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90
Career Path
Key facts
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Why this course
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Frequently asked questions
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Enhance communication skills for legal receptionists, covering client interactions, professionalism, and effective communication strategies in legal settings.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.