Postgraduate Certificate in Airline Passenger Rights and Responsibilities

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Overview

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Learning outcomes

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Course content

1

Airline Regulations and Policies

2

Passenger Rights and Responsibilities

3

Legal Framework for Airline Passengers

4

Complaints Handling Procedures

5

Dispute Resolution Mechanisms

6

International Airline Passenger Rights

7

Consumer Protection Laws

8

Ethical Considerations in Aviation

9

Passenger Communication Strategies

10

Industry Trends and Best Practices.

Duration

The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months

Course fee

The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90

Career Path

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Key facts

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Why this course

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Frequently asked questions

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Learn about laws protecting air passengers, including compensation for flight delays, cancellations, and denied boarding. Understand passenger rights and responsibilities.

Showcase your achievement with a professional certificate upon successful course completion.