Professional Certificate in Communication Skills for Care Workers


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Flexible schedule
Learn at your own pace
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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

1

Verbal Communication Skills

2

Non-Verbal Communication Skills

3

Active Listening Techniques

4

Conflict Resolution Strategies

5

Building Rapport With Clients

6

Cultural Competency In Communication

7

Written Communication For Care Workers

8

Emotional Intelligence In Communication

9

Effective Communication In Challenging Situations

10

Communication Techniques For Working In A Team

Career Path

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Key facts

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Why this course

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People also ask

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

During your course, you will have access to:

  • 24/7 access to course materials and resources
  • Technical support for platform-related issues
  • Email support for course-related questions
  • Clear course structure and learning materials

Please note that this is a self-paced course, and while we provide the learning materials and basic support, there is no regular feedback on assignments or projects.

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of International Business
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

Our course is designed as a comprehensive self-study program that offers:

  • Structured learning materials accessible 24/7
  • Comprehensive course content for self-paced study
  • Flexible learning schedule to fit your lifestyle
  • Access to all necessary resources and materials

This self-directed learning approach allows you to progress at your own pace, making it ideal for busy professionals who need flexibility in their learning schedule. While there are no live classes or practical sessions, the course materials are designed to provide a thorough understanding of the subject matter through self-study.

This course provides knowledge and understanding in the subject area, which can be valuable for:

  • Enhancing your understanding of the field
  • Adding to your professional development portfolio
  • Demonstrating your commitment to learning
  • Building foundational knowledge in the subject
  • Supporting your existing career path

Please note that while this course provides valuable knowledge, it does not guarantee specific career outcomes or job placements. The value of the course will depend on how you apply the knowledge gained in your professional context.

This program is designed to provide valuable insight and information that can be directly applied to your job role. However, it is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. Additionally, it should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/body.

What you will gain from this course:

  • Knowledge and understanding of the subject matter
  • A certificate of completion to showcase your commitment to learning
  • Self-paced learning experience
  • Access to comprehensive course materials
  • Understanding of key concepts and principles in the field

While this course provides valuable learning opportunities, it should be viewed as complementary to, rather than a replacement for, formal academic qualifications.

Our course offers a focused learning experience with:

  • Comprehensive course materials covering essential topics
  • Flexible learning schedule to fit your needs
  • Self-paced learning environment
  • Access to course content for the duration of your enrollment
  • Certificate of completion upon finishing the course

Why people choose us for their career

Jamie Thompson
GB

I can't express how valuable this course has been for my career as a care worker. The Professional Certificate in Communication Skills for Care Workers at Stanmore School of Business has significantly improved my ability to communicate effectively with patients and their families. I particularly appreciated the practical examples and role-plays, which helped me apply the theory to real-life situations. The course materials were top-notch, and I'm already seeing the benefits in my day-to-day work. Highly recommended!

Alejandro Gómez
ES

Como cuidador profesional, puedo decir que el programa de Stanmore School of Business sobre habilidades de comunicación es una gran herramienta para mejorar mi desempeño. Los materiales del curso son relevantes y prácticos, y me han ayudado a desarrollar mi escucha activa y empatía con los pacientes. Aunque inicialmente dudaba de la efectividad de un curso en línea, me sorprendió gratamente el alto nivel de interacción y feedback. Muy recomendable.

Li Wang
CN

在 Stanmore School of Business 学习《专业证书:护理工作者的沟通技巧》让我收获很多。课程内容清晰易懂,涵盖了与患者及其家人沟通的各个方面。我非常高兴地发现,通过这门课程,我的沟通能力得到了显著改善,并且帮助我更好地理解患者的需求。课程资源齐全,作业和测验也非常有帮助。我非常满意,强烈推荐给其他的护理工作者。

Sophia Johnson
US

I recently completed the Professional Certificate in Communication Skills for Care Workers from Stanmore School of Business, and I'm thrilled with the outcome! The course exceeded my expectations in terms of content, relevance, and practicality. I gained valuable insights into effective communication strategies, conflict resolution, and building rapport with patients and their families. The course materials were engaging, easy to understand, and supported by real-life examples. I'm confident that the skills I've acquired will significantly enhance my performance and career growth. Thank you, Stanmore School of Business, for this fantastic learning experience!





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Taught in English

Clear and professional communication

Recently updated!

October 2025