Professional Certificate in AI-Enhanced Customer Experience

 Flexible learning: Enroll today to start learning anytime, anywhere
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Overview

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Learning outcomes

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Course content

1

Foundations of Artificial Intelligence

2

Understanding Customer Experience

3

AI Tools for Customer Engagement

4

Data Analytics for Customer Insights

5

Personalization Strategies in AI

6

Automating Customer Support

7

Ethics in AI Customer Interactions

8

Measuring Customer Satisfaction with AI

9

Implementing AI Solutions in Business

10

Future Trends in AI and Customer Experience

Duration

The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months

Course fee

The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90

Career Path

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Key facts

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Why this course

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Frequently asked questions

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Showcase your achievement with a professional certificate upon successful course completion.