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Professional Certificate in AI-Enhanced Customer Experience
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
Foundations of Artificial Intelligence
Understanding Customer Experience
AI Tools for Customer Engagement
Data Analytics for Customer Insights
Personalization Strategies in AI
Automating Customer Support
Ethics in AI Customer Interactions
Measuring Customer Satisfaction with AI
Implementing AI Solutions in Business
Future Trends in AI and Customer Experience
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90
Career Path
Key facts
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Why this course
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Frequently asked questions
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