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Professional Certificate in Service Design and User Experience
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Introduction to Service Design
2
User Experience Fundamentals
3
User Research Methods
4
Service Blueprinting
5
Prototyping for Service Design
6
Design Thinking in Practice
7
Customer Journey Mapping
8
Evaluating User Experience
9
Collaborative Design Techniques
10
Implementing Service Innovations
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90
Career Path
Key facts
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Why this course
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Frequently asked questions
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Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.