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Professional Certificate in Sales Psychology for Hospitality Professionals
Overview
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Learning outcomes
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Course content
Understanding Customer Behavior
Building Rapport And Trust
Effective Communication Techniques
Closing Sales
Handling Objections
Upselling And Cross-Selling Strategies
Negotiation Skills
Relationship Management
Emotional Intelligence In Sales
Sales Strategies And Planning
Career Path
Key facts
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Why this course
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People also ask
There are no formal entry requirements for this course. You just need:
- A good command of English language
- Access to a computer/laptop with internet
- Basic computer skills
- Dedication to complete the course
We offer two flexible learning paths to suit your schedule:
- Fast Track: Complete in 1 month with 3-4 hours of study per week
- Standard Mode: Complete in 2 months with 2-3 hours of study per week
You can progress at your own pace and access the materials 24/7.
During your course, you will have access to:
- 24/7 access to course materials and resources
- Technical support for platform-related issues
- Email support for course-related questions
- Clear course structure and learning materials
Please note that this is a self-paced course, and while we provide the learning materials and basic support, there is no regular feedback on assignments or projects.
Assessment is done through:
- Multiple-choice questions at the end of each unit
- You need to score at least 60% to pass each unit
- You can retake quizzes if needed
- All assessments are online
Upon successful completion, you will receive:
- A digital certificate from London School of International Business
- Option to request a physical certificate
- Transcript of completed units
- Certification is included in the course fee
We offer immediate access to our course materials through our open enrollment system. This means:
- The course starts as soon as you pay course fee, instantly
- No waiting periods or fixed start dates
- Instant access to all course materials upon payment
- Flexibility to begin at your convenience
This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.
Our course is designed as a comprehensive self-study program that offers:
- Structured learning materials accessible 24/7
- Comprehensive course content for self-paced study
- Flexible learning schedule to fit your lifestyle
- Access to all necessary resources and materials
This self-directed learning approach allows you to progress at your own pace, making it ideal for busy professionals who need flexibility in their learning schedule. While there are no live classes or practical sessions, the course materials are designed to provide a thorough understanding of the subject matter through self-study.
This course provides knowledge and understanding in the subject area, which can be valuable for:
- Enhancing your understanding of the field
- Adding to your professional development portfolio
- Demonstrating your commitment to learning
- Building foundational knowledge in the subject
- Supporting your existing career path
Please note that while this course provides valuable knowledge, it does not guarantee specific career outcomes or job placements. The value of the course will depend on how you apply the knowledge gained in your professional context.
This program is designed to provide valuable insight and information that can be directly applied to your job role. However, it is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. Additionally, it should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/body.
What you will gain from this course:
- Knowledge and understanding of the subject matter
- A certificate of completion to showcase your commitment to learning
- Self-paced learning experience
- Access to comprehensive course materials
- Understanding of key concepts and principles in the field
While this course provides valuable learning opportunities, it should be viewed as complementary to, rather than a replacement for, formal academic qualifications.
Our course offers a focused learning experience with:
- Comprehensive course materials covering essential topics
- Flexible learning schedule to fit your needs
- Self-paced learning environment
- Access to course content for the duration of your enrollment
- Certificate of completion upon finishing the course
Why people choose us for their career
Jacob Thompson
USI can't recommend this course enough for anyone in the hospitality industry. The sales psychology aspect was a game changer for me, and I've already seen improvements in my sales numbers. The course materials were relevant, high-quality, and easy to follow. Stanmore School of Business really knows their stuff!
Sophia Patel
GBAs a seasoned hospitality professional, I found the Professional Certificate in Sales Psychology to be a valuable addition to my skillset. The course content was insightful, and I particularly appreciated the real-world examples woven throughout. While the course materials could have been a bit more varied, I'm still walking away with practical knowledge that I can apply in my day-to-day work.
Liam Chen
SGHands down, one of the best courses I've taken in my career! I loved how the course broke down complex sales psychology concepts into easy-to-understand modules. I gained so much practical knowledge that I've been able to put into action immediately, and my guests are already noticing a difference. The course materials were engaging and well-organized, making the learning experience enjoyable and efficient.
Grace Johnson
USWOW! I am blown away by the quality and value of the Professional Certificate in Sales Psychology for Hospitality Professionals. I learned so much about human behavior and how to effectively sell to my guests without being pushy. The course materials were top-notch and filled with useful exercises, quizzes, and resources. I'm so grateful to Stanmore School of Business for offering such a transformative course!