Global Certificate in Social Media Crisis Management

 Flexible learning: Enroll today to start learning anytime, anywhere
 Educational Excellence: Trusted by thousands of learners worldwide

Overview

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Learning outcomes

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Course content

1

Crisis Communication Strategies

2

Social Media Monitoring and Analysis

3

Creating a Crisis Management Plan

4

Online Reputation Management

5

Stakeholder Engagement and Communication

6

Legal and Ethical Considerations in Crisis Management

7

Crisis Communication on Different Platforms

8

Managing Rumors and Misinformation Online

9

Employee Training and Preparedness

10

Post-Crisis Evaluation and Improvement.

Duration

The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months

Course fee

The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90

Career Path

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Key facts

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Why this course

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Frequently asked questions

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Learn to effectively manage social media crises with this global certificate course, covering strategy development, response tactics, and communication techniques.

Showcase your achievement with a professional certificate upon successful course completion.