Loading...
Professional Certificate in Guest Experience Management
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
Loading...
Learning outcomes
Loading...
Course content
1
Guest Experience Fundamentals
2
Customer Service Excellence
3
Hospitality Industry Overview
4
Guest Relations Management
5
Communication Strategies
6
Problem Resolution Techniques
7
Guest Feedback and Surveys
8
Service Recovery Strategies
9
Technology in Guest Experience
10
Leadership in Guest Experience Management
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90
Career Path
Key facts
Loading...
Why this course
Loading...
Frequently asked questions
Loading...
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.