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Advanced Certificate in Customer Relationship Management
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Building Customer Loyalty
2
Customer Relationship Management Strategies
3
Data Analytics for Customer Insights
4
Effective Communication in CRM
5
Customer Segmentation and Targeting
6
CRM Technology Solutions
7
Measuring Customer Satisfaction
8
Implementing CRM Best Practices
9
Customer Retention Techniques
10
Managing Customer Feedback.
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90
Career Path
Key facts
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Why this course
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Frequently asked questions
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Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.