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Professional Certificate in Conflict Resolution in Hospitality Teams
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Conflict Resolution Strategies
2
Effective Communication in Hospitality Teams
3
Negotiation Techniques
4
Managing Team Dynamics
5
Cultural Diversity in Hospitality
6
Leadership Skills in Conflict Resolution
7
Conflict Resolution in Customer Service
8
Problem-Solving in Hospitality Teams
9
Mediation and Facilitation Skills
10
Ethical Decision Making in Conflict Resolution.
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90
Career Path
Key facts
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Why this course
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Frequently asked questions
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Develop skills in managing conflicts within hospitality teams through communication techniques, problem-solving strategies, and conflict resolution methods.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.