Professional Certificate in Conflict Resolution

Gain skills in resolving conflicts effectively through communication, negotiation, and mediation techniques in this comprehensive professional certificate course.

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Flexible schedule
Learn at your own pace
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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

1

Foundations Of Conflict Resolution

2

Communication Skills In Conflict Resolution

3

Negotiation Techniques

4

Mediation Process And Practice

5

Conflict Analysis And Resolution Strategies

6

Cross-Cultural Conflict Resolution

7

Ethics In Conflict Resolution

8

Power Dynamics In Conflict

9

Trauma-Informed Conflict Resolution

10

Restorative Justice Practices.

Career Path

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Key facts

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Why this course

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People also ask

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

During your course, you will have access to:

  • 24/7 access to course materials and resources
  • Technical support for platform-related issues
  • Email support for course-related questions
  • Clear course structure and learning materials

Please note that this is a self-paced course, and while we provide the learning materials and basic support, there is no regular feedback on assignments or projects.

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Business and Administration
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

Our course is designed as a comprehensive self-study program that offers:

  • Structured learning materials accessible 24/7
  • Comprehensive course content for self-paced study
  • Flexible learning schedule to fit your lifestyle
  • Access to all necessary resources and materials

This self-directed learning approach allows you to progress at your own pace, making it ideal for busy professionals who need flexibility in their learning schedule. While there are no live classes or practical sessions, the course materials are designed to provide a thorough understanding of the subject matter through self-study.

This course provides knowledge and understanding in the subject area, which can be valuable for:

  • Enhancing your understanding of the field
  • Adding to your professional development portfolio
  • Demonstrating your commitment to learning
  • Building foundational knowledge in the subject
  • Supporting your existing career path

Please note that while this course provides valuable knowledge, it does not guarantee specific career outcomes or job placements. The value of the course will depend on how you apply the knowledge gained in your professional context.

This program is designed to provide valuable insight and information that can be directly applied to your job role. However, it is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. Additionally, it should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/body.

What you will gain from this course:

  • Knowledge and understanding of the subject matter
  • A certificate of completion to showcase your commitment to learning
  • Self-paced learning experience
  • Access to comprehensive course materials
  • Understanding of key concepts and principles in the field

While this course provides valuable learning opportunities, it should be viewed as complementary to, rather than a replacement for, formal academic qualifications.

Our course offers a focused learning experience with:

  • Comprehensive course materials covering essential topics
  • Flexible learning schedule to fit your needs
  • Self-paced learning environment
  • Access to course content for the duration of your enrollment
  • Certificate of completion upon finishing the course

Why people choose us for their career

Samantha Harper
GB

I can't recommend this course enough! As a human resources manager in the UK, I often face conflicts in the workplace. This Professional Certificate in Conflict Resolution from Stanmore School of Business has been an absolute game-changer. The course materials are relevant, up-to-date, and packed with practical advice, templates, and real-life case studies. I've gained new skills and techniques to manage conflicts more effectively and diplomatically, which has improved my professional performance and job satisfaction. Overall, a fantastic learning experience!

Ali Yusuf
GB

I recently completed the Professional Certificate in Conflict Resolution from Stanmore School of Business, and I'm glad I took the course. The content was well-structured, informative, and easy to follow. I particularly liked the section on negotiation techniques, which I found very useful in my role as a procurement manager. I also appreciated the diversity of the case studies and examples, which helped me gain a broader perspective on conflict resolution. I would have liked more interactive activities or group discussions, but overall, I'm satisfied with the learning experience.

Jessica Lee
US

I am thrilled to have completed the Professional Certificate in Conflict Resolution from Stanmore School of Business! I enrolled in this course to improve my communication and conflict resolution skills, and I was not disappointed. The course exceeded my expectations with its comprehensive content, engaging videos, and practical exercises. I've gained valuable insights and strategies to handle conflicts with confidence and assertiveness, and I've already applied some of them in my personal and professional life. I highly recommend this course to anyone looking to enhance their conflict resolution skills!

Ricardo Silva
BR

O curso de Certificação Profissional em Resolução de Conflitos da Stanmore School of Business é incrível! Eu trabalho como mediador e estava procurando uma atualização em minhas habilidades. Este curso superou as minhas expectativas com a sua abordagem global, exemplos do mundo real e exercícios práticos. Eu aprendi técnicas novas e eficazes para resolver conflitos e negociar soluções satisfatórias para todas as partes. Além disso, os materiais didáticos são de alta qualidade e altamente relevantes para minha profissão. Eu recomendo este curso para qualquer pessoa que deseja melhorar suas habilidades de resolução de conflitos!





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Taught in English

Clear and professional communication

Recently updated!

June 2025