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Crisis Intervention Techniques

Learn essential skills to assess, de‑escalate, and support individuals in acute crises, using evidence‑based intervention strategies for effective community resilience
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2 months to complete
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Overview

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Learning outcomes

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Course content

1

Defusing Hostile Situations

2

Crisis Communication

3

Intervention Strategies

4

Managing Aggressive Behavior

5

De-Escalation Techniques

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

Straight answers — no waiting on a reply. Most learners are enrolled within 60 seconds of finding what they need below.

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We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Business and Administration
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

I recently completed the Crisis Intervention Techniques course at Stanmore School of Business and I must say it was an incredible experience. The course content was comprehensive, covering all aspects of crisis intervention, from assessment to resolution. I gained practical knowledge on how to de-escalate conflicts, manage emotions, and provide support to individuals in crisis. The course materials were of high quality, relevant, and up-to-date. I appreciate how the instructors used real-life examples to illustrate key concepts, making it easy to understand and apply the skills. Overall, I'm extremely satisfied with the course and I feel confident in my ability to handle crisis situations effectively.

LH
Leila Hassan
EG · Course completed

I took the Crisis Intervention Techniques course at Stanmore School of Business and found it to be quite helpful. The course covered a wide range of topics, including crisis assessment, intervention strategies, and post-crisis support. I liked how the course emphasized the importance of cultural sensitivity and awareness in crisis intervention. The instructors provided valuable insights and examples from their own experiences, which made the course more engaging and interactive. While some of the course materials could be improved, overall I'm satisfied with what I learned and I feel more equipped to handle crisis situations in my work as a social worker.

KN
Kaito Nakamura
JP · Course completed

Wow, just wow! The Crisis Intervention Techniques course at Stanmore School of Business exceeded my expectations in every way. The course was so well-structured, with each module building on the previous one to create a comprehensive understanding of crisis intervention. I loved how the instructors used a combination of lectures, discussions, and role-playing exercises to teach the material. The course materials were top-notch, with plenty of examples and case studies to illustrate key concepts. I feel like I gained so much practical knowledge and skills from this course, and I'm excited to apply them in my work as a counselor. Thank you, Stanmore School of Business, for an amazing learning experience!

RS
Raphael Silva
BR · Course completed

I completed the Crisis Intervention Techniques course at Stanmore School of Business and overall I'm pleased with the experience. The course content was detailed and covered all aspects of crisis intervention, from theory to practice. I appreciated how the instructors provided a thorough overview of the different models and approaches to crisis intervention, as well as the importance of self-care and stress management for crisis interveners. The course materials were well-organized and easy to follow, although some of the readings could be more concise. One thing that really stood out to me was the opportunity to practice my skills through role-playing exercises and group discussions. This really helped me to feel more confident in my ability to handle crisis situations effectively.





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Recently updated!

March 2026