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Columbus, United States · Study online with LSBA

Conflict Resolution

Specialized program focused on developing skills for resolving conflicts effectively in various settings, equipping students with practical tools and strategies
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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

1

Foundations Of Conflict Resolution

2

Negotiation Strategies

3

Mediation Techniques

4

Managing Escalation

5

Conflict Transformation

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

Straight answers — no waiting on a reply. Most learners are enrolled within 60 seconds of finding what they need below.

60 sec
From enrol to start
24/7
Course access
Self-paced
Learn on your time
Certificate
Included in fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
Most learners finish reading the FAQs and enrol in the same minute.
Self-paced · Certificate included · 24/7 access · 60-second start.
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Business and Administration
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

I recently completed the Conflict Resolution course at Stanmore School of Business, and I must say it was a game-changer for me. The course content was incredibly comprehensive, covering everything from conflict analysis to negotiation strategies. I particularly appreciated the emphasis on practical skills, such as active listening and effective communication. The course materials were top-notch, with engaging videos, interactive quizzes, and relevant case studies. I was able to apply the knowledge and skills I gained to my workplace, where I successfully resolved a long-standing conflict with a colleague. Overall, I'm thoroughly satisfied with the course and would highly recommend it to anyone looking to improve their conflict resolution skills.

LH
Leila Hassan
EG · Course completed

I took the Conflict Resolution course at Stanmore School of Business, and it was a really valuable experience. The course covered a lot of important topics, like conflict escalation and de-escalation, and the different styles of conflict resolution. I liked that the course was pretty laid-back and easy to follow, with some nice examples and scenarios to illustrate the points being made. The course materials were pretty good too, although I thought some of the quizzes could have been a bit more challenging. One thing that really stuck with me was the importance of remaining calm and composed in conflict situations - it's something I've been trying to work on, and the course gave me some useful tips and strategies to help me do that. Overall, I'd definitely recommend the course to others, although maybe with a bit of a caveat that it's not the most in-depth or rigorous course out there.

KN
Kaito Nakamura
JP · Course completed

Wow, just wow! The Conflict Resolution course at Stanmore School of Business was absolutely amazing! I was a bit skeptical at first, but from the very first lesson, I was hooked. The course content was so engaging and relevant, with fantastic examples and case studies that really brought the concepts to life. I loved the emphasis on cultural sensitivity and awareness, and the way the course encouraged us to think critically about our own biases and assumptions. The course materials were superb, with excellent videos, animations, and interactive exercises that made the learning experience so much fun. I gained so many practical skills and insights from the course, and I've already started applying them in my personal and professional life. For example, I used the conflict resolution strategies I learned to resolve a difficult issue with a friend, and it worked like a charm! I'm so grateful to have taken this course, and I would highly, highly recommend it to anyone who wants to improve their conflict resolution skills.

RS
Rafaela Silva
BR · Course completed

I completed the Conflict Resolution course at Stanmore School of Business, and I must say it was a very thorough and well-structured course. The course content was detailed and comprehensive, covering all aspects of conflict resolution, from the basics to more advanced topics. I appreciated the use of real-world examples and scenarios to illustrate the concepts, and the course materials were of high quality, with clear and concise language. One of the things that really stood out to me was the emphasis on empathy and understanding in conflict resolution - it's something that I think is often overlooked, but is so crucial in building strong relationships and resolving conflicts effectively. I also appreciated the opportunity to practice my skills through the interactive exercises and quizzes, which helped me to reinforce my learning and gain more confidence in my ability to resolve conflicts. Overall, I was very satisfied with the course, and I would recommend it to others who are looking for a solid foundation in conflict resolution.





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Recently updated!

April 2026