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Trauma-Informed Communication

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2 months to complete
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Overview

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Learning outcomes

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Course content

1

Foundations Of Trauma-Informed Communication

2

Understanding Trauma And Its Effects

3

Building Trust And Rapport

4

Effective Listening And Empathy

5

Responding To Trauma Disclosures

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

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We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Business and Administration
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

I recently completed the Trauma-Informed Communication course at Stanmore School of Business, and I must say it was a game-changer. The course content was incredibly relevant and helped me achieve my learning goals of becoming a more empathetic and effective communicator. I gained practical knowledge on how to create a safe and supportive environment for individuals who have experienced trauma, which I've already started applying in my work as a counselor. The course materials were of high quality, and I appreciated the real-life examples and case studies that made the concepts more relatable. Overall, I'm extremely satisfied with the course and would highly recommend it to anyone looking to improve their communication skills in a trauma-informed context.

LH
Leila Hassan
EG · Course completed

I took the Trauma-Informed Communication course at Stanmore School of Business, and it was a great learning experience. The course covered a wide range of topics, from the basics of trauma-informed care to more advanced concepts like cultural sensitivity and power dynamics. I found the course materials to be well-structured and easy to follow, and the instructors were knowledgeable and responsive to questions. One of the most valuable takeaways for me was learning how to use trauma-informed language and avoid triggering or re-traumatizing individuals. I've already started using these skills in my work as a social worker, and I've seen a positive impact on my relationships with clients. Overall, I'd recommend this course to anyone looking to improve their communication skills in a trauma-informed context.

KN
Kaito Nakamura
JP · Course completed

Wow, just wow! The Trauma-Informed Communication course at Stanmore School of Business was absolutely amazing! I was blown away by the quality of the course materials and the expertise of the instructors. The course was so engaging and interactive, with lots of opportunities for discussion and practice. I learned so much about trauma-informed communication, from the importance of active listening to the role of self-care in maintaining healthy boundaries. One of the most valuable things I took away from the course was the concept of 'trauma-informed curiosity' - it's completely changed the way I approach conversations with clients and colleagues. I've already recommended this course to all my friends and colleagues, and I'm so grateful to have had the opportunity to take it.

AJ
Astrid Jensen
DK · Course completed

I recently completed the Trauma-Informed Communication course at Stanmore School of Business, and I was thoroughly impressed with the content and delivery. As a detail-oriented person, I appreciated the comprehensive and well-researched course materials, which covered a wide range of topics related to trauma-informed communication. The instructors were knowledgeable and provided excellent feedback on assignments and discussions. One of the things that stood out to me was the emphasis on cultural humility and the importance of recognizing one's own biases and limitations. I gained a lot of practical knowledge and skills from the course, including how to create a trauma-informed environment and how to communicate effectively with individuals from diverse backgrounds. Overall, I'm very satisfied with the course and would recommend it to anyone looking to improve their communication skills in a trauma-informed context.





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Recently updated!

April 2026