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Columbus, United States · Study online with LSBA

Conflict Resolution

Learn effective communication, negotiation, and mediation skills to resolve conflicts peacefully with the Certificate in Conflict Resolution course
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Flexible schedule
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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

1

Foundations Of Conflict Resolution

2

Negotiation Strategies

3

Mediation Techniques

4

Managing Escalation

5

Conflict Transformation

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

Straight answers — no waiting on a reply. Most learners are enrolled within 60 seconds of finding what they need below.

60 sec
From enrol to start
24/7
Course access
Self-paced
Learn on your time
Certificate
Included in fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
Most learners finish reading the FAQs and enrol in the same minute.
Self-paced · Certificate included · 24/7 access · 60-second start.
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Business and Administration
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

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Most learners are inside the course materials within 60 seconds of clicking the button below. Self-paced, instant access, certificate included.

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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

I was blown away by the 'Conflict Resolution' course at Stanmore School of Business! As a manager, I've often struggled with mediating disputes between team members, but this course gave me the tools and confidence I needed to tackle these situations head-on. The instructor's real-world examples and interactive exercises made the material feel incredibly relevant and applicable. I've already seen a significant reduction in conflict within my team, and I couldn't be happier with the results. The course materials were top-notch, and I appreciated the flexibility of being able to complete the coursework on my own schedule. Overall, I'm thoroughly satisfied with my learning experience and would highly recommend this course to anyone looking to improve their conflict resolution skills.

LH
Leila Hassan
EG · Course completed

I found the 'Conflict Resolution' course to be quite informative and helpful in my role as an HR specialist. The course covered a wide range of topics, from communication strategies to mediation techniques, and provided plenty of opportunities for practice and feedback. I appreciated the diversity of perspectives and experiences shared by my fellow students, which really added to the richness of the course. While some of the course materials felt a bit dry at times, the instructor did a great job of keeping us engaged and motivated. One area for improvement might be to include more case studies or scenarios specific to the Middle Eastern context, but overall, I was pleased with the course and would recommend it to others.

KN
Kaito Nakamura
JP · Course completed

Wow, just wow! The 'Conflict Resolution' course at Stanmore School of Business was an absolute game-changer for me. As a project manager, I've often struggled with navigating cultural differences and conflicting priorities within my team, but this course gave me the skills and knowledge I needed to overcome these challenges. The instructor's enthusiasm and expertise were infectious, and the course materials were incredibly comprehensive! I loved the emphasis on active listening, empathy, and creative problem-solving – these skills have been invaluable in my daily work. I've already applied many of the strategies and techniques from the course, and the results have been amazing. If you're looking for a course that will truly transform your approach to conflict resolution, look no further!

CS
Catarina Silva
BR · Course completed

I took the 'Conflict Resolution' course at Stanmore School of Business with a bit of skepticism, but I was pleasantly surprised by the quality of the instruction and the relevance of the course materials. As a social worker, I've often found myself in situations where conflict resolution skills are essential, and this course provided me with a wealth of practical knowledge and strategies to draw upon. I appreciated the focus on systemic and structural factors that contribute to conflict, as well as the emphasis on self-reflection and personal growth. The instructor was knowledgeable and supportive, and the online discussions were always thought-provoking and engaging. One thing that might be helpful in the future would be to include more examples or case studies from Latin America, but overall, I was happy with the course and would recommend it to others in my field.





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Taught in English

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Recently updated!

April 2026