I loved the practical side of the course – especially the video demonstrations of communication techniques with families. They showed me how to break bad news gently yet clearly, which I used last week with a patient’s relatives and it went surprisingly well. The downloadable resources were clear and easy to reference, and the quizzes kept me on track. It wasn’t perfect – I wish there were more UK‑specific guidelines – but overall it helped me hit my learning targets and boosted my confidence.
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