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Columbus, United States · Study online with LSBA

Masterclass Certificate in Total Quality Management

Master the principles and tools of Total Quality Management in this online certificate course
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Free · No signup · No credit card · No payment
2330 already enrolled
Flexible schedule
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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

1

Introduction To Total Quality Management

2

Quality Management Systems

3

Total Quality Management Principles

4

Quality Control And Assurance

5

Statistical Process Control

6

Quality Improvement Techniques

7

Total Quality Management Tools

8

Leadership And Communication In Total Quality Management

9

Total Quality Management Implementation

10

Continuous Improvement And Benchmarking

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

Straight answers — no waiting on a reply. Most learners are enrolled within 60 seconds of finding what they need below.

60 sec
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24/7
Course access
Self-paced
Learn on your time
Certificate
Included in fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
Most learners finish reading the FAQs and enrol in the same minute.
Self-paced · Certificate included · 24/7 access · 60-second start.
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Business and Administration
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

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Most learners are inside the course materials within 60 seconds of clicking the button below. Self-paced, instant access, certificate included.

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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from CN
MW
Mei Wong
CN · Course completed

I recently completed the Masterclass Certificate in Total Quality Management from Stanmore School of Business, and I must say it was an exceptional learning experience. The course content was comprehensive, covering all aspects of quality management, from foundational principles to advanced techniques. I particularly appreciated the emphasis on practical application, which helped me develop the skills to implement quality management systems in my organization. The course materials were of high quality, with engaging videos, interactive quizzes, and relevant case studies. I was able to achieve my learning goals, including gaining a deeper understanding of quality management frameworks and tools, such as ISO 9001 and Six Sigma. I highly recommend this course to anyone looking to enhance their knowledge and skills in total quality management.

JS
Julian Sanchez
MX · Course completed

I took the Masterclass Certificate in Total Quality Management course at Stanmore School of Business, and it was a great investment of my time. The course was well-structured, with a good balance of theoretical and practical content. I liked that the instructors used real-world examples to illustrate key concepts, making it easier to understand and apply the knowledge. One of the most valuable takeaways for me was learning how to conduct a quality audit and identify areas for improvement. The course materials were good, but I felt that some of the videos could be more engaging. Overall, I'm satisfied with the course and would recommend it to others looking to improve their quality management skills.

LM
Layla Mansour
AE · Course completed

Wow, what an amazing course! I'm so glad I decided to take the Masterclass Certificate in Total Quality Management at Stanmore School of Business. The instructors were knowledgeable and enthusiastic, making the learning experience enjoyable and interactive. The course content was comprehensive and up-to-date, covering the latest trends and best practices in quality management. I appreciated the focus on practical skills, such as root cause analysis, corrective action, and continuous improvement. The course materials were excellent, with many useful templates, tools, and resources that I can apply in my work. I achieved all my learning goals and more, and I'm confident that the skills and knowledge I gained will help me advance in my career. Thank you, Stanmore School of Business, for an outstanding learning experience!

NJ
Nadia Jensen
DK · Course completed

I completed the Masterclass Certificate in Total Quality Management course at Stanmore School of Business, and I'm generally satisfied with the experience. The course provided a good overview of quality management principles and practices, and I appreciated the detailed explanations of quality management systems, such as ISO 9001 and Lean. The instructors were knowledgeable, and the course materials were well-organized and easy to follow. One area for improvement could be the discussion forums, which I felt were not very active. However, I was able to learn a lot from the course and apply some of the concepts to my work, such as using the PDCA cycle to improve processes. Overall, I would recommend this course to others looking for a solid introduction to total quality management.





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Recently updated!

April 2026