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Columbus, United States · Study online with LSBA

Postgraduate Certificate in Conflict Resolution and Mediation

Postgraduate Certificate in Conflict Resolution and Mediation teaches English language skills for effective dispute resolution and negotiation techniques
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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

1

Conflict Theory And Research

2

Negotiation And Bargaining

3

Mediation Techniques And Ethics

4

Dispute Resolution Processes

5

Communication And Interpersonal Skills

6

Legal Frameworks In Conflict

7

Organizational Conflict Management

8

Peacebuilding And Reconciliation

9

International Conflict Mediation

10

Leadership In Conflict Resolution

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

Straight answers — no waiting on a reply. Most learners are enrolled within 60 seconds of finding what they need below.

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Self-paced
Learn on your time
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Included in fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
Most learners finish reading the FAQs and enrol in the same minute.
Self-paced · Certificate included · 24/7 access · 60-second start.
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Business and Administration
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from CN
MC
Mei-Ling Chen
CN · Course completed

I recently completed the Postgraduate Certificate in Conflict Resolution and Mediation at Stanmore School of Business, and I must say it was a truly transformative experience. The course content was highly relevant to my career goals, and I appreciated the emphasis on practical skills such as negotiation, mediation, and conflict analysis. The instructors were knowledgeable and supportive, and the online platform was user-friendly and convenient. I was able to apply the concepts and techniques learned in the course to my work as a human resources manager, and I've seen significant improvements in my ability to resolve conflicts and improve communication within my team. Overall, I'm extremely satisfied with the course and would highly recommend it to anyone interested in conflict resolution and mediation.

SR
Sofia Rodriguez
MX · Course completed

I took the Postgraduate Certificate in Conflict Resolution and Mediation at Stanmore School of Business, and it was a great experience. The course materials were well-organized and easy to follow, and the instructors were responsive to questions and comments. I liked that the course covered a range of topics, from the principles of conflict resolution to the practical application of mediation techniques. One of the most useful things I learned was how to conduct a needs assessment and develop a conflict resolution strategy. I've been able to use these skills in my work as a community organizer, and I've seen positive results. My only suggestion for improvement would be to add more interactive elements to the course, such as discussion forums or group projects. Overall, I would recommend this course to anyone looking to improve their conflict resolution skills.

KO
Kofi Owusu
GH · Course completed

Wow, what an amazing course! The Postgraduate Certificate in Conflict Resolution and Mediation at Stanmore School of Business exceeded my expectations in every way. The instructors were experts in their field, and the course materials were engaging and relevant. I loved the emphasis on real-world examples and case studies, which helped to illustrate the concepts and make them more relatable. I also appreciated the opportunity to practice my skills through role-playing exercises and simulations. One of the most valuable things I learned was how to navigate complex conflicts and develop creative solutions. I've been able to apply these skills in my work as a mediator, and I've seen significant improvements in my ability to resolve disputes and improve relationships. I would highly recommend this course to anyone interested in conflict resolution and mediation - it's a game-changer!

ÉM
Élise Martin
FR · Course completed

I recently completed the Postgraduate Certificate in Conflict Resolution and Mediation at Stanmore School of Business, and I was impressed by the quality of the course. The instructors were knowledgeable and experienced, and the course materials were well-organized and comprehensive. I appreciated the focus on theoretical foundations, as well as the practical application of conflict resolution techniques. One of the most useful things I learned was how to conduct a conflict analysis and develop a mediation plan. I've been able to apply these skills in my work as a policy analyst, and I've seen positive results. The only area for improvement I would suggest is adding more opportunities for feedback and assessment, such as quizzes or assignments. Overall, I would recommend this course to anyone looking to improve their conflict resolution skills and knowledge.





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Recently updated!

April 2026