Interviewing Techniques
Expert-defined terms from the Advanced Certificate in Healthcare Fraud Case Studies course at London School of Business and Administration. Free to read, free to share, paired with a globally recognised certification pathway.
Advanced Certificate in Healthcare Fraud Case Studies #
An educational program that provides students with in-depth knowledge and skills to identify, investigate, and prevent healthcare fraud.
Behavioral Interviewing #
A technique used in interviews to assess a candidate's past behavior in specific situations as a predictor of future performance.
Challenge Interview #
A type of interview that presents the candidate with a hypothetical problem or scenario to solve, designed to assess their critical thinking and problem-solving skills.
Competency #
based Interviewing: A structured interview process that focuses on evaluating a candidate's skills, knowledge, and abilities required to perform a specific job.
Confirmation Bias #
The tendency to search for or interpret information in a way that confirms one's pre-existing beliefs or assumptions.
Confrontational Interview #
A type of interview used in investigations to challenge the interviewee's version of events and gather additional information.
Cognitive Interviewing #
A technique used in interviews to improve the recall and accuracy of a witness or victim's memory of an event.
Cue #
based Interviewing: A structured interview technique that uses pre-determined questions to elicit specific information from a witness or victim.
Cultural Competence #
The ability to understand, respect, and respond to the cultural differences of individuals and groups.
Data Mining #
The process of discovering patterns and knowledge from large data sets using computational algorithms.
Deception Detection #
The ability to identify when a person is lying or being dishonest.
Elicitation Techniques #
Methods used to obtain information from individuals through conversation or interviewing.
Emotional Intelligence #
The ability to understand, use, and manage one's own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.
Evidence #
based Interviewing: A structured interview process that uses research-based best practices to improve the accuracy and reliability of the information gathered during an interview.
Forensic Accounting #
The use of accounting principles and investigative techniques to uncover financial fraud and misconduct.
Healthcare Fraud #
The intentional deception or misrepresentation of information for the purpose of obtaining unauthorized benefits or payments in the healthcare system.
HIPAA #
The Health Insurance Portability and Accountability Act, a federal law that establishes standards for the protection of personal health information.
Incident Report #
A written document that records the details of an unexpected event or incident in the healthcare system.
Informational Interview #
A type of interview used to gather information and insights about a particular job, career, or industry.
Interview #
A structured or unstructured conversation between two or more people used to gather information, assess skills and abilities, or make decisions.
Interviewer Bias #
The tendency of an interviewer to make assumptions or decisions based on personal beliefs, attitudes, or stereotypes.
Kinesics #
The study of body language and nonverbal communication.
Motivational Interviewing #
A counseling approach that focuses on helping individuals explore and resolve their ambivalence about behavior change.
Nonverbal Communication #
The use of body language, facial expressions, and other nonverbal cues to convey information and messages.
Open #
ended Question: A question that allows the interviewee to provide a detailed and unrestricted response.
Paralinguistics #
The study of vocal cues and intonation used in communication.
Probing Question #
A question used to elicit more detailed or specific information from an interviewee.
Psychological Interview #
A type of interview used to assess an individual's mental health, cognitive abilities, or personality traits.
Questionnaire #
A written set of questions used to gather information from a large group of individuals.
Structured Interview #
A standardized interview process that uses pre-determined questions and a consistent evaluation framework.
Situational Interview #
A type of interview that presents the candidate with hypothetical scenarios or challenges to assess their problem-solving and decision-making skills.
Stress Interview #
A type of interview that intentionally creates a high-pressure or stressful environment to assess the candidate's coping skills and resilience.
Telephone Interview #
A type of interview conducted over the telephone, often used for initial screening or remote interviews.
Testimonial Interview #
A type of interview used to gather statements or evidence from witnesses or victims in legal proceedings.
Unstructured Interview #
An informal interview process that does not follow a pre-determined set of questions or evaluation framework.
Validity #
The accuracy and reliability of the information gathered during an interview or assessment.
Whistleblower #
An individual who reports suspected fraud or misconduct within an organization or industry.
Workplace Investigation #
A formal process used to investigate allegations of misconduct, harassment, or other workplace issues.