Unit 6: Stakeholder Engagement and Communication in Social Impact Measurement
Expert-defined terms from the Advanced Certificate in Social Impact Measurement for Real Estate course at London School of Business and Administration. Free to read, free to share, paired with a professional course.
Accountability refers to the responsibility of organizations to provide an accou… #
Accountability refers to the responsibility of organizations to provide an account of their actions and decisions to their stakeholders, it involves being transparent and responsive to stakeholders' concerns and needs, in the context of social impact measurement, accountability is crucial in ensuring that organizations are held responsible for their social and environmental impacts, for example, a real estate company may be accountable to its stakeholders for the environmental impact of its development projects.
Action Research is a research methodology that involves actively participating i… #
Action Research is a research methodology that involves actively participating in the research process, it is a collaborative approach that involves working with stakeholders to identify and address social and environmental issues, in the context of social impact measurement, action research can be used to develop and implement social impact measurement frameworks, for example, a researcher may work with a community to develop a framework for measuring the social impact of a real estate development project.
Adaptive Management is an approach to management that involves being flexible… #
Adaptive Management is an approach to management that involves being flexible and responsive to changing circumstances, it involves continuously monitoring and evaluating the effectiveness of strategies and making adjustments as needed, in the context of social impact measurement, adaptive management can be used to develop and implement social impact measurement frameworks that are responsive to changing stakeholder needs and priorities, for example, a real estate company may use adaptive management to adjust its social impact measurement framework in response to changes in stakeholder expectations.
Benefit #
Cost Analysis is a method of evaluating the costs and benefits of a project or program, it involves comparing the expected costs and benefits of a project or program to determine whether it is worthwhile, in the context of social impact measurement, benefit-cost analysis can be used to evaluate the social and environmental impacts of a real estate development project, for example, a real estate company may conduct a benefit-cost analysis of a development project to determine whether the benefits of the project outweigh the costs.
Capacity Building refers to the process of developing the skills and c… #
Capacity Building refers to the process of developing the skills and capacity of individuals and organizations to achieve their goals, it involves providing training, technical assistance, and other forms of support to help individuals and organizations build their capacity, in the context of social impact measurement, capacity building can be used to develop the skills and capacity of stakeholders to participate in social impact measurement, for example, a real estate company may provide training and technical assistance to community members to help them develop the skills and capacity to participate in social impact measurement.
Civil Society refers to the network of organizations and individuals that… #
Civil Society refers to the network of organizations and individuals that are not part of the government or private sector, it includes non-governmental organizations, community groups, and other types of organizations that work to promote social and environmental justice, in the context of social impact measurement, civil society plays a crucial role in promoting transparency and accountability in social impact measurement, for example, a non-governmental organization may work with a real estate company to develop a social impact measurement framework that is transparent and accountable to stakeholders.
Collaboration refers to the process of working together with stakeholders … #
Collaboration refers to the process of working together with stakeholders to achieve a common goal, it involves sharing resources and expertise to achieve a common objective, in the context of social impact measurement, collaboration is crucial in developing and implementing social impact measurement frameworks, for example, a real estate company may collaborate with community members and other stakeholders to develop a social impact measurement framework that reflects the needs and priorities of stakeholders.
Communication refers to the process of sharing information with stakeh… #
Communication refers to the process of sharing information with stakeholders, it involves using various channels and tools to communicate with stakeholders, in the context of social impact measurement, communication is crucial in ensuring that stakeholders are informed and engaged in the social impact measurement process, for example, a real estate company may use social media and other communication channels to share information with stakeholders about its social impact measurement framework and results.
Community Engagement refers to the process of working with community memb… #
Community Engagement refers to the process of working with community members to develop and implement social impact measurement frameworks, it involves building relationships with community members and other stakeholders to ensure that their needs and priorities are reflected in the social impact measurement framework, for example, a real estate company may engage with community members through public meetings and other forms of community engagement to develop a social impact measurement framework that reflects the needs and priorities of the community.
Community #
Based Participatory Research is a research methodology that involves working with community members to develop and implement research projects, it involves building relationships with community members and other stakeholders to ensure that their needs and priorities are reflected in the research project, for example, a researcher may work with community members to develop a research project that evaluates the social impact of a real estate development project.
Corporate Social Responsibility refers to the responsibility of companies… #
Corporate Social Responsibility refers to the responsibility of companies to promote social and environmental justice, it involves taking actions to minimize the negative social and environmental impacts of business operations, in the context of social impact measurement, corporate social responsibility is crucial in ensuring that companies are held accountable for their social and environmental impacts, for example, a real estate company may develop a corporate social responsibility strategy that includes measures to minimize the negative social and environmental impacts of its development projects.
Cost #
Benefit Analysis is a method of evaluating the costs and benefits of a project or program, it involves comparing the expected costs and benefits of a project or program to determine whether it is worthwhile, in the context of social impact measurement, cost-benefit analysis can be used to evaluate the social and environmental impacts of a real estate development project, for example, a real estate company may conduct a cost-benefit analysis of a development project to determine whether the benefits of the project outweigh the costs.
Data Collection refers to the process of gathering data to measure social… #
Data Collection refers to the process of gathering data to measure social and environmental impacts, it involves using various methods and tools to collect data, in the context of social impact measurement, data collection is crucial in ensuring that accurate and reliable data is collected to measure social and environmental impacts, for example, a real estate company may use surveys and other data collection methods to gather data on the social and environmental impacts of its development projects.
Data Analysis refers to the process of analyzing data to measure social a… #
Data Analysis refers to the process of analyzing data to measure social and environmental impacts, it involves using various methods and tools to analyze data, in the context of social impact measurement, data analysis is crucial in ensuring that accurate and reliable conclusions are drawn from the data, for example, a real estate company may use statistical analysis and other data analysis methods to analyze data on the social and environmental impacts of its development projects.
Development Impact Assessment is a method of evaluating the impacts of de… #
Development Impact Assessment is a method of evaluating the impacts of development projects, it involves assessing the potential social and environmental impacts of a development project, in the context of social impact measurement, development impact assessment can be used to evaluate the social and environmental impacts of a real estate development project, for example, a real estate company may conduct a development impact assessment of a development project to determine the potential social and environmental impacts of the project.
Disaster Risk Reduction refers to the process of reducing the risk of dis… #
Disaster Risk Reduction refers to the process of reducing the risk of disasters, it involves taking actions to minimize the negative social and environmental impacts of disasters, in the context of social impact measurement, disaster risk reduction is crucial in ensuring that companies are prepared to respond to disasters, for example, a real estate company may develop a disaster risk reduction strategy that includes measures to minimize the negative social and environmental impacts of disasters.
Ecosystem Services refer to the benefits that people obtain from function… #
Ecosystem Services refer to the benefits that people obtain from functioning ecosystems, it includes benefits such as clean air and water, soil formation, and climate regulation, in the context of social impact measurement, ecosystem services are crucial in ensuring that companies are held accountable for their social and environmental impacts, for example, a real estate company may develop a strategy to minimize the negative impacts of its development projects on ecosystem services.
Empowerment refers to the process of empowering stakeholders to participa… #
Empowerment refers to the process of empowering stakeholders to participate in decision-making, it involves providing information and resources to stakeholders to enable them to make informed decisions, in the context of social impact measurement, empowerment is crucial in ensuring that stakeholders are able to participate in the social impact measurement process, for example, a real estate company may provide training and technical assistance to community members to empower them to participate in the social impact measurement process.
Environmental Impact Assessment is a method of evaluating the impacts of… #
Environmental Impact Assessment is a method of evaluating the impacts of development projects on the environment, it involves assessing the potential environmental impacts of a development project, in the context of social impact measurement, environmental impact assessment can be used to evaluate the environmental impacts of a real estate development project, for example, a real estate company may conduct an environmental impact assessment of a development project to determine the potential environmental impacts of the project.
Evidence #
Based Decision-Making refers to the process of making decisions based on evidence, it involves using data and research to inform decision-making, in the context of social impact measurement, evidence-based decision-making is crucial in ensuring that decisions are made based on accurate and reliable data, for example, a real estate company may use data and research to inform its decision-making about development projects.
Global Reporting Initiative is a framework for reporting on sustainabilit… #
Global Reporting Initiative is a framework for reporting on sustainability performance, it provides guidelines for companies to report on their social and environmental impacts, in the context of social impact measurement, the Global Reporting Initiative is crucial in ensuring that companies are transparent and accountable for their social and environmental impacts, for example, a real estate company may use the Global Reporting Initiative to report on its sustainability performance.
Human Rights refer to the rights and freedoms that are inherent to… #
Human Rights refer to the rights and freedoms that are inherent to all human beings, it includes rights such as the right to life, liberty, and security of person, in the context of social impact measurement, human rights are crucial in ensuring that companies are held accountable for their social and environmental impacts, for example, a real estate company may develop a human rights policy that includes measures to respect and protect human rights.
Impact Investing refers to the process of investing in companies or proje… #
Impact Investing refers to the process of investing in companies or projects that have a positive social or environmental impact, it involves investing in companies or projects that have a positive impact on society or the environment, in the context of social impact measurement, impact investing is crucial in ensuring that companies are held accountable for their social and environmental impacts, for example, a real estate company may develop an impact investing strategy that includes measures to invest in companies or projects that have a positive social or environmental impact.
Inclusive Development refers to the process of promoting inclusive and <i… #
Inclusive Development refers to the process of promoting inclusive and sustainable development, it involves promoting development that is inclusive and sustainable, in the context of social impact measurement, inclusive development is crucial in ensuring that development projects are inclusive and sustainable, for example, a real estate company may develop an inclusive development strategy that includes measures to promote inclusive and sustainable development.
Indicators refer to the metrics used to measure social and environmental… #
Indicators refer to the metrics used to measure social and environmental impacts, it involves using indicators to track progress towards social and environmental goals, in the context of social impact measurement, indicators are crucial in ensuring that accurate and reliable data is collected to measure social and environmental impacts, for example, a real estate company may use indicators such as greenhouse gas emissions and water usage to track progress towards its social and environmental goals.
Innovation refers to the process of developing and improved pr… #
Innovation refers to the process of developing
International Finance Corporation is a multilateral development finance i… #
International Finance Corporation is a multilateral development finance institution that provides financing for development projects, it involves providing financing for development projects that have a positive social or environmental impact, in the context of social impact measurement, the International Finance Corporation is crucial in ensuring that development projects are financed in a way that promotes social and environmental sustainability, for example, a real estate company may work with the International Finance Corporation to finance a development project that has a positive social or environmental impact.
Investor Engagement refers to the process of engaging with investors to p… #
Investor Engagement refers to the process of engaging with investors to promote social and environmental sustainability, it involves working with investors to promote social and environmental sustainability, in the context of social impact measurement, investor engagement is crucial in ensuring that investors are aware of the social and environmental impacts of their investments, for example, a real estate company may engage with investors to promote social and environmental sustainability in their investment decisions.
Key Performance Indicators refer to the metrics used to track progress to… #
Key Performance Indicators refer to the metrics used to track progress towards social and environmental goals, it involves using indicators to track progress towards social and environmental goals, in the context of social impact measurement, key performance indicators are crucial in ensuring that accurate and reliable data is collected to measure social and environmental impacts, for example, a real estate company may use key performance indicators such as greenhouse gas emissions and water usage to track progress towards its social and environmental goals.
Leadership refers to the process of leading an organization to promote so… #
Leadership refers to the process of leading an organization to promote social and environmental sustainability, it involves providing vision and direction to promote social and environmental sustainability, in the context of social impact measurement, leadership is crucial in ensuring that organizations are led in a way that promotes social and environmental sustainability, for example, a real estate company may develop a leadership strategy that includes measures to promote social and environmental sustainability.
Materiality refers to the process of identifying the most important</i… #
Materiality refers to the process of identifying the most important social and environmental impacts, it involves identifying the social and environmental impacts that are most relevant to stakeholders, in the context of social impact measurement, materiality is crucial in ensuring that organizations are focused on the most important social and environmental impacts, for example, a real estate company may conduct a materiality assessment to identify the most important social and environmental impacts of its development projects.
Monitoring and Evaluation refer to the process of monitoring and evalu… #
Monitoring and Evaluation refer to the process of monitoring and evaluating social and environmental impacts, it involves using data and research to monitor and evaluate social and environmental impacts, in the context of social impact measurement, monitoring and evaluation are crucial in ensuring that accurate and reliable data is collected to measure social and environmental impacts, for example, a real estate company may use monitoring and evaluation to track progress towards its social and environmental goals.
Multi #
Stakeholder Engagement refers to the process of engaging with multiple stakeholders to promote social and environmental sustainability, it involves working with stakeholders to promote social and environmental sustainability, in the context of social impact measurement, multi-stakeholder engagement is crucial in ensuring that stakeholders are aware of the social and environmental impacts of development projects, for example, a real estate company may engage with multiple stakeholders to promote social and environmental sustainability in its development projects.
Natural Capital refers to the stock of natural resources that provide … #
Natural Capital refers to the stock of natural resources that provide ecosystem services, it includes natural resources such as water, soil, and biodiversity, in the context of social impact measurement, natural capital is crucial in ensuring that companies are held accountable for their social and environmental impacts, for example, a real estate company may develop a natural capital strategy that includes measures to protect and conserve natural resources.
Net Positive Impact refers to the process of achieving a positive … #
Net Positive Impact refers to the process of achieving a positive impact on society and the environment, it involves achieving a positive impact on society and the environment through development projects, in the context of social impact measurement, net positive impact is crucial in ensuring that development projects have a positive impact on society and the environment, for example, a real estate company may develop a net positive impact strategy that includes measures to achieve a positive impact on society and the environment.
Non #
Governmental Organization refers to a type of organization that is not part of the government or private sector, it includes organizations such as charities and advocacy groups, in the context of social impact measurement, non-governmental organizations play a crucial role in promoting transparency and accountability in social impact measurement, for example, a non-governmental organization may work with a real estate company to develop a social impact measurement framework that is transparent and accountable to stakeholders.
Organizational Culture refers to the values and beliefs that shape… #
Organizational Culture refers to the values and beliefs that shape an organization's behavior, it involves promoting a culture that values social and environmental sustainability, in the context of social impact measurement, organizational culture is crucial in ensuring that organizations are led in a way that promotes social and environmental sustainability, for example, a real estate company may develop an organizational culture that values social and environmental sustainability.
Outcome #
Based Measurement refers to the process of measuring the outcomes of development projects, it involves using indicators to track progress towards social and environmental goals, in the context of social impact measurement, outcome-based measurement is crucial in ensuring that accurate and reliable data is collected to measure social and environmental impacts, for example, a real estate company may use outcome-based measurement to track progress towards its social and environmental goals.
Participatory Approach refers to the process of involving stakeholders in… #
Participatory Approach refers to the process of involving stakeholders in the decision-making process, it involves using a participatory approach to develop and implement social impact measurement frameworks, in the context of social impact measurement, participatory approach is crucial in ensuring that stakeholders are able to participate in the social impact measurement process, for example, a real estate company may use a participatory approach to develop a social impact measurement framework that reflects the needs and priorities of stakeholders.
Partnership refers to the process of working with partners to prom… #
Partnership refers to the process of working with partners to promote social and environmental sustainability, it involves collaborating with partners to promote social and environmental sustainability, in the context of social impact measurement, partnership is crucial in ensuring that organizations are able to work with partners to promote social and environmental sustainability, for example, a real estate company may partner with a non-governmental organization to develop a social impact measurement framework that is transparent and accountable to stakeholders.
Policy Engagement refers to the process of engaging with policymakers<… #
Policy Engagement refers to the process of engaging with policymakers to promote social and environmental sustainability, it involves working with policymakers to promote social and environmental sustainability, in the context of social impact measurement, policy engagement is crucial in ensuring that policymakers are aware of the social and environmental impacts of development projects, for example, a real estate company may engage with policymakers to promote social and environmental sustainability in its development projects.
Positive Impact refers to the process of achieving a positive impa… #
Positive Impact refers to the process of achieving a positive impact on society and the environment, it involves achieving a positive impact on society and the environment through development projects, in the context of social impact measurement, positive impact is crucial in ensuring that development projects have a positive impact on society and the environment, for example, a real estate company may develop a positive impact strategy that includes measures to achieve a positive impact on society and the environment.
Private Sector refers to the sector of the economy that is owned and oper… #
Private Sector refers to the sector of the economy that is owned and operated by private individuals and companies, it includes companies and organizations that are not part of the government or non-profit sector, in the context of social impact measurement, the private sector plays a crucial role in promoting social and environmental sustainability, for example, a real estate company may develop a social impact measurement framework that is transparent and accountable to stakeholders.
Public #
Private Partnership refers to the process of partnering with public and private sector organizations to promote social and environmental sustainability, it involves collaborating with public and private sector organizations to promote social and environmental sustainability, in the context of social impact measurement, public-private partnership is crucial in ensuring that organizations are able to work with public and private sector organizations to promote social and environmental sustainability, for example, a real estate company may partner with a government agency and a non-governmental organization to develop a social impact measurement framework that is transparent and accountable to stakeholders.
Qualitative Research refers to the process of conducting research using <… #
Qualitative Research refers to the process of conducting research using qualitative methods, it involves using methods such as interviews and focus groups to collect data, in the context of social impact measurement, qualitative research is crucial in ensuring that accurate and reliable data is collected to measure social and environmental impacts, for example, a real estate company may use qualitative research to gather data on the social and environmental impacts of its development projects.
Quantitative Research refers to the process of conducting research using… #
Quantitative Research refers to the process of conducting research using quantitative methods, it involves using methods such as surveys and statistical analysis to collect data, in the context of social impact measurement, quantitative research is crucial in ensuring that accurate and reliable data is collected to measure social and environmental impacts, for example, a real estate company may use quantitative research to gather data on the social and environmental impacts of its development projects.
Real Estate refers to the industry that involves the development, ownersh… #
Real Estate refers to the industry that involves the development, ownership, and management of property, it includes companies and organizations that develop, own, and manage property, in the context of social impact measurement, the real estate industry plays a crucial role in promoting social and environmental sustainability, for example, a real estate company may develop a social impact measurement framework that is transparent and accountable to stakeholders.
Reporting refers to the process of reporting on social and environmental… #
Reporting refers to the process of reporting on social and environmental impacts, it involves using frameworks such as the Global Reporting Initiative to report on social and environmental impacts, in the context of social impact measurement, reporting is crucial in ensuring that companies are transparent and accountable for their social and environmental impacts, for example, a real estate company may use the Global Reporting Initiative to report on its sustainability performance.
Resilience refers to the ability of organizations and communities … #
Resilience refers to the ability of organizations and communities to withstand and recover from disasters and crises, it involves developing strategies to promote resilience, in the context of social impact measurement, resilience is crucial in ensuring that organizations and communities are able to withstand and recover from disasters and crises, for example, a real estate company may develop a resilience strategy that includes measures to promote resilience in its development projects.
Risk Management refers to the process of managing risk to minimize… #
Risk Management refers to the process of managing risk to minimize the negative social and environmental impacts of development projects, it involves identifying and mitigating risks to minimize the negative social and environmental impacts of development projects, in the context of social impact measurement, risk management is crucial in ensuring that companies are able to manage risk to minimize the negative social and environmental impacts of development projects, for example, a real estate company may develop a risk management strategy that includes measures to identify and mitigate risks.
Social Impact refers to the impact of development projects on society<… #
Social Impact refers to the impact of development projects on society, it includes impacts such as the impact on local communities and the impact on human rights, in the context of social impact measurement, social impact is crucial in ensuring that companies are held accountable for their social impacts, for example, a real estate company may develop a social impact strategy that includes measures to minimize the negative social impacts of its development projects.
Social Impact Assessment refers to the process of assessing the social… #
Social Impact Assessment refers to the process of assessing the social impacts of development projects, it involves using methods such as surveys and focus groups to assess the social impacts of development projects, in the context of social impact measurement, social impact assessment is crucial in ensuring that companies are able to assess the social impacts of their development projects, for example, a real estate company may conduct a social impact assessment of its development projects to determine the social impacts of the projects.
Social Impact Measurement refers to the process of measuring the socia… #
Social Impact Measurement refers to the process of measuring the social impacts of development projects, it involves using indicators to track progress towards social goals, in the context of social impact measurement, social impact measurement is crucial in ensuring that companies are able to measure the social impacts of their development projects, for example, a real estate company may use social impact measurement to track progress towards its social goals.
Social Return on Investment refers to the return on investment in… #
Social Return on Investment refers to the return on investment in social programs, it involves using methods such as cost-benefit analysis to evaluate the return on investment in social programs, in the context of social impact measurement, social return on investment is crucial in ensuring that companies are able to evaluate the return on investment in social programs, for example, a real estate company may use social return on investment to evaluate the return on investment in its social programs.
Stakeholder Engagement refers to the process of engaging with stakehol… #
Stakeholder Engagement refers to the process of engaging with stakeholders to promote social and environmental sustainability, it involves working with stakeholders to promote social and environmental sustainability, in the context of social impact measurement, stakeholder engagement is crucial in ensuring that stakeholders are aware of the social and environmental impacts of development projects, for example, a real estate company may engage with stakeholders to promote social and environmental sustainability in its development projects.
Stakeholder Mapping refers to the process of identifying and analyzing… #
Stakeholder Mapping refers to the process of identifying and analyzing stakeholders, it involves using methods such as stakeholder analysis to identify and analyze stakeholders, in the context of social impact measurement, stakeholder mapping is crucial in ensuring that companies are able to identify and analyze stakeholders, for example, a real estate company may use stakeholder mapping to identify and analyze stakeholders in its development projects.
Sustainability refers to the ability of organizations and communities<… #
Sustainability refers to the ability of organizations and communities to sustain themselves over time, it involves developing strategies to promote sustainability, in the context of social impact measurement, sustainability is crucial in ensuring that organizations and communities are able to sustain themselves over time, for example, a real estate company may develop a sustainability strategy that includes measures to promote sustainability in its development projects.
Sustainable Development refers to the process of promoting sustainable… #
Sustainable Development refers to the process of promoting sustainable development, it involves using methods such as sustainable development goals to promote sustainable development, in the context of social impact measurement, sustainable development is crucial in ensuring that companies are able to promote sustainable development, for example, a real estate company may use sustainable development goals to promote sustainable development in its development projects.
Sustainable Development Goals refer to the goals established by the Unite… #
Sustainable Development Goals refer to the goals established by the United Nations to promote sustainable development, it includes goals such as the goal to end poverty and the goal to promote sustainable cities and communities, in the context of social impact measurement, sustainable development goals are crucial in ensuring that companies are able to promote sustainable development, for example, a real estate company may use sustainable development goals to promote sustainable development in its development projects.
Theory of Change refers to the theory that underlies a program or… #
Theory of Change refers to the theory that underlies a program or project, it involves using methods such as logic models to develop a theory of change, in the context of social impact measurement, theory of change is crucial in ensuring that companies are able to develop a theory of change that underlies their social impact measurement frameworks, for example, a real estate company may use a theory of change to develop a social impact measurement framework that is transparent and accountable to stakeholders.
Transparency refers to the quality of being transparent and acc… #
Transparency refers to the quality of being transparent and accountable, it involves being open and honest in all dealings, in the context of social impact measurement, transparency is crucial in ensuring that companies are transparent and accountable for their social and environmental impacts, for example, a real estate company may develop a transparency strategy that includes measures to promote transparency and accountability in its social impact measurement framework.
Value Chain refers to the series of activities involved in the pro… #
Value Chain refers to the series of activities involved in the production and delivery of a product or service, it includes activities such as sourcing, manufacturing, and distribution, in the context of social impact measurement, value chain is crucial in ensuring that companies are able to manage the social and environmental impacts of their value chains, for example, a real estate company may develop a value chain strategy that includes measures to manage the social and environmental impacts of its value chain.
Value Creation refers to the process of creating value for stak… #
Value Creation refers to the process of creating value for stakeholders, it involves using methods such as cost-benefit analysis to evaluate the value created for stakeholders, in the context of social impact measurement, value creation is crucial in ensuring that companies are able to create value for stakeholders, for example, a real estate company may use value creation to evaluate the value created for stakeholders in its development projects.
Water Stewardship refers to the process of managing water resource… #
Water Stewardship refers to the process of managing water resources in a sustainable way, it involves using methods such as water conservation to manage water resources, in the context of social impact measurement, water stewardship is crucial in ensuring that companies are able to manage water resources in a sustainable way, for example, a real estate company may develop a water stewardship strategy that includes measures to conserve water and reduce water waste.