Change Management Foundations
Expert-defined terms from the Specialist Certification in Change Management in the Public Sector (United Kingdom) course at London School of Business and Administration. Free to read, free to share, paired with a globally recognised certification pathway.
Acceleration is a term used in change management to describe the process… #
This can be achieved by identifying and addressing barriers to change, providing additional resources, and empowering employees to take ownership of the change process. Related terms include agility and adaptability, which refer to the ability of an organization to quickly respond to changing circumstances and adapt to new situations.
Adaptation is the process of adjusting to a new or changing situation #
In the context of change management, adaptation refers to the ability of employees and organizations to adjust to new processes, systems, and structures. This can involve learning new skills, adopting new technologies, and adapting to new cultural norms. Related terms include assimilation and integration, which refer to the process of incorporating new employees, systems, or processes into an existing organization.
Assessment is the process of evaluating the impact of change on an organi… #
This can involve identifying the risks and opportunities associated with change, as well as evaluating the effectiveness of change initiatives. Related terms include evaluation and monitoring, which refer to the ongoing process of assessing and adjusting change initiatives.
Benefits Management is the process of identifying, assessing, and realizing the… #
This can involve identifying the value of change, quantifying the benefits, and realizing the benefits through effective implementation. Related terms include value management and benefit realization, which refer to the process of maximizing the value of change initiatives.
Business Case is a document that outlines the rationale for change #
This can involve identifying the need for change, assessing the risks and opportunities, and justifying the investment in change initiatives. Related terms include feasibility study and cost-benefit analysis, which refer to the process of evaluating the feasibility and potential return on investment of change initiatives.
Capacity Building is the process of developing the skills and capabili… #
This can involve training and development programs, coaching and mentoring, and knowledge sharing and collaboration. Related terms include learning and development and talent management, which refer to the process of developing and managing the skills and abilities of employees.
Change Agent is an individual who is responsible for driving and imple… #
This can involve championing change, communicating the need for change, and facilitating the change process. Related terms include change leader and change manager, which refer to the role of overseeing and managing change initiatives.
Change Curve is a model that describes the emotional and psychological… #
This can involve denial, resistance, exploration, and commitment. Related terms include transition curve and adoption curve, which refer to the process of transitioning from one state to another.
Change Fatigue is a term used to describe the physical and emotional</… #
This can involve burnout, stress, and demotivation. Related terms include change saturation and organizational exhaustion, which refer to the cumulative impact of change on individuals and organizations.
Change Management is the process of planning , implementing , and <i… #
This can involve assessing the need for change, developing a change strategy, and evaluating the impact of change. Related terms include organizational change and transformation, which refer to the process of changing the culture, structure, or processes of an organization.
Change Model is a framework or approach to managing change #
This can involve step-by-step guides, tools and techniques, and best practices for managing change. Related terms include change methodology and change framework, which refer to the structured approach to managing change.
Change Readiness is the ability of an organization to adapt to and… #
This can involve assessing the capacity for change, identifying the barriers to change, and developing a change strategy. Related terms include change maturity and organizational agility, which refer to the ability of an organization to respond to changing circumstances.
Communication is the process of sharing and exchanging information… #
This can involve informing stakeholders, engaging employees, and updating communication plans. Related terms include stakeholder engagement and change communication, which refer to the process of communicating change to stakeholders and employees.
Culture Change is the process of transforming the culture of an or… #
This can involve changing the values, norms, and beliefs of an organization, as well as developing a new culture. Related terms include organizational culture and cultural transformation, which refer to the process of changing the underlying culture of an organization.
Employee Engagement is the process of involving and motivating emp… #
This can involve communicating the need for change, involving employees in the change process, and recognizing and rewarding employees for their contributions. Related terms include employee participation and employee empowerment, which refer to the process of involving and motivating employees in the change process.
Force Field Analysis is a tool used to identify and analyze the <i… #
This can involve identifying the drivers of change, assessing the barriers to change, and developing a strategy to overcome the barriers. Related terms include SWOT analysis and gap analysis, which refer to the process of identifying and analyzing the strengths, weaknesses, opportunities, and threats related to change.
Gap Analysis is a tool used to identify and analyze the gap … #
This can involve assessing the current state, identifying the desired state, and developing a strategy to close the gap. Related terms include needs assessment and requirements analysis, which refer to the process of identifying and analyzing the needs and requirements of an organization.
Implementation is the process of putting change into action #
This can involve developing a change plan, assigning responsibilities, and monitoring progress. Related terms include deployment and rollout, which refer to the process of implementing change across an organization.
Innovation is the process of introducing new or improved products,… #
This can involve generating ideas, developing prototypes, and testing and refining new products or services. Related terms include creativity and entrepreneurship, which refer to the process of generating and developing new ideas.
Kotter's 8 #
Step Change Model is a framework for managing change that involves creating a sense of urgency, building a guiding coalition, and developing a vision for change. This can also involve communicating the vision, empowering employees, and consolidating gains.
Leadership is the process of guiding and directing change #
This can involve setting the vision, building a guiding coalition, and empowering employees to drive change. Related terms include change leadership and transformational leadership, which refer to the process of leading and guiding change.
Lewin's Change Management Model is a framework for managing change that involves… #
This can involve assessing the current state, identifying the need for change, and developing a strategy for change.
McKinsey 7S Framework is a tool used to assess and analyze the … #
This can involve evaluating the strategy, structure, systems, skills, style, staff, and shared values of an organization. Related terms include organizational design and organizational development, which refer to the process of designing and developing the structure and processes of an organization.
Organizational Change is the process of transforming the culture ,… #
This can involve changing the values, norms, and beliefs of an organization, as well as developing new systems and processes. Related terms include cultural transformation and transformational change, which refer to the process of changing the underlying culture and structure of an organization.
Project Management is the process of planning , organizing , and … #
This can involve defining project scope, developing project plans, and monitoring project progress. Related terms include project planning and project control, which refer to the process of planning and controlling projects.
Readiness Assessment is the process of evaluating the ability of a… #
This can involve assessing the capacity for change, identifying the barriers to change, and developing a strategy to overcome the barriers. Related terms include change readiness and organizational agility, which refer to the ability of an organization to respond to changing circumstances.
Resistance to Change is the opposition or obstruction to change #
This can involve identifying the sources of resistance, assessing the impact of resistance, and developing a strategy to overcome resistance. Related terms include change barriers and obstacles to change, which refer to the challenges and obstacles that can hinder the change process.
Risk Management is the process of identifying , assessing , and m… #
This can involve identifying potential risks, assessing the impact of risks, and developing a strategy to mitigate risks. Related terms include
Sponsorship is the process of championing and supporting change #
This can involve securing executive buy-in, building a guiding coalition, and empowering employees to drive change.
Stakeholder Analysis is the process of identifying and analyzing t… #
This can involve identifying the stakeholders, assessing their interests and needs, and developing a strategy to engage and communicate with stakeholders. Related terms include stakeholder engagement and stakeholder management, which refer to the process of engaging and managing stakeholders.
Sustainability is the process of ensuring that change is long #
lasting and enduring. This can involve developing a sustainability plan, identifying the key performance indicators, and monitoring progress. Related terms include change maintenance and change consolidation, which refer to the process of maintaining and consolidating change over time.
Transformation is the process of fundamentally changing the cul… #
Related terms include organizational transformation and cultural transformation, which refer to the process of changing the underlying culture and structure of an organization.
Vision is a clear and compelling picture of the future state</i… #
This can involve defining the mission, values, and objectives of an organization, as well as developing a strategy to achieve the vision. Related terms include mission statement and strategic plan, which refer to the process of defining and achieving the vision and objectives of an organization.