Remediation and Grievance Mechanisms
Expert-defined terms from the Professional Certificate in Supply Chain Human Rights Regulations course at London School of Business and Administration. Free to read, free to share, paired with a professional course.
Access to Remedy refers to the process by which individuals or groups can seek a… #
This concept is closely related to grievance mechanisms, which are procedures established by companies or organizations to receive and address complaints from stakeholders, including workers, communities, and customers. Effective access to remedy requires a clear understanding of the complaints process, the ability to investigate and address grievances, and the provision of fair and effective remedies.
Accountability is the state of being answerable for one's actions, decisi… #
In the context of human rights and supply chain management, accountability refers to the responsibility of companies to respect and protect human rights, and to provide remedies when violations occur. This concept is closely related to transparency, which involves the disclosure of information about a company's operations, policies, and practices.
Adjudication refers to the process of resolving disputes or grievances… #
In the context of supply chain human rights regulations, adjudication may involve the use of arbitration or mediation to resolve disputes between companies, workers, or communities.
Alternative Dispute Resolution (ADR) refers to the use of non #
judicial processes, such as arbitration, mediation, or negotiation, to resolve disputes or grievances. ADR can be an effective way to resolve disputes in a timely and cost-effective manner, while also promoting dialogue and cooperation between parties.
Auditing refers to the process of examining and evaluating a compa… #
In the context of supply chain human rights regulations, auditing may involve the use of social audits to assess a company's human rights performance and identify areas for improvement.
Business and Human Rights (BHR) refers to the intersection of business op… #
The BHR framework involves a range of principles and guidelines for companies to follow, including the United Nations Guiding Principles on Business and Human Rights.
Certification refers to the process of verifying that a company or produc… #
In the context of supply chain human rights regulations, certification may involve the use of social certifications to verify a company's compliance with human rights standards.
Child Labor refers to the exploitation of children through work that is <… #
Child labor is a serious human rights violation that can have long-term consequences for children, including physical and psychological harm.
Code of Conduct refers to a set of principles or guidelines that o… #
In the context of supply chain human rights regulations, a code of conduct may include provisions related to human rights, such as the prohibition of child labor or forced labor.
Complaints Mechanism refers to a process or procedure established… #
An effective complaints mechanism should be accessible, transparent, and fair, and should provide a clear process for resolving grievances.
Conduct Risk refers to the risk of a company's operations, policies, or p… #
Conduct risk can include risks related to human rights, such as the exploitation of workers or the degradation of the environment.
Corporate Social Responsibility (CSR) refers to a company's voluntary eff… #
CSR initiatives may include philanthropy, volunteerism, or community development programs, and can help to enhance a company's reputation and brand.
Due Diligence refers to the process of assessing and managing</… #
In the context of supply chain human rights regulations, due diligence may involve the use of human rights impact assessments to identify and mitigate human rights risks.
Engagement refers to the process of interacting or collaboratin… #
Engagement can help to build trust and credibility with stakeholders, and can involve the use of stakeholder engagement plans or communication strategies.
Forced Labor refers to the exploitation of workers through coercion</i… #
Forced labor is a serious human rights violation that can have long-term consequences for workers, including physical and psychological harm.
Global Reporting Initiative (GRI) refers to a framework for sustainabi… #
The GRI framework can help companies to disclose information about their human rights risks and opportunities.
Grievance Mechanism refers to a process or procedure established b… #
A grievance mechanism should be accessible, transparent, and fair, and should provide a clear process for resolving grievances.
Human Rights refers to the fundamental rights and freedoms that ar… #
Human rights are universal and inalienable, and are protected by international law and standards.
Human Rights Impact Assessment (HRIA) refers to the process of assessi… #
An HRIA can help companies to identify and mitigate human rights risks, and to develop strategies for remediation and prevention.
Human Rights Policy refers to a statement or document that outline… #
A human rights policy should be clear and concise, and should provide a framework for human rights decision-making and action.
Incident Reporting refers to the process of reporting and recor… #
Incident reporting can help companies to identify and address safety and health risks, and to develop strategies for prevention and mitigation.
International Labor Organization (ILO) refers to a specialized agency of… #
The ILO provides a framework for companies to follow in relation to labor rights and working conditions.
Investment Risk refers to the risk of a company's investments causing … #
Investment risk can include risks related to human rights, such as the exploitation of workers or the degradation of the environment.
Mediation refers to the process of resolving disputes or grieva… #
Mediation can be an effective way to resolve disputes in a timely and cost-effective manner, while also promoting dialogue and cooperation between parties.
Modern Slavery refers to the exploitation of workers through coercion<… #
Modern slavery is a serious human rights violation that can have long-term consequences for workers, including physical and psychological harm.
National Action Plan (NAP) refers to a plan or strategy developed… #
A NAP can help to promote human rights and accountability in the business sector, and to support companies in their efforts to respect and protect human rights.
Non #
Financial Reporting (NFR) refers to the process of reporting on a company's social, environmental, and human rights performance. NFR can help companies to disclose information about their human rights risks and opportunities, and to demonstrate their commitment to human rights and sustainability.
Operational Risk refers to the risk of a company's operations causing … #
Operational risk can include risks related to human rights, such as the exploitation of workers or the degradation of the environment.
Performance Indicator refers to a metric or measure used to assess… #
Performance indicators can help companies to track their progress and identify areas for improvement.
Remediation refers to the process of providing remedies or… #
Remediation can involve the use of grievance mechanisms or complaints procedures to receive and address complaints from stakeholders.
Responsible Business Conduct (RBC) refers to the principles and practi… #
RBC involves a range of activities and initiatives, including human rights due diligence, stakeholder engagement, and sustainability reporting.
Risk Assessment refers to the process of identifying and assess… #
In the context of supply chain human rights regulations, risk assessment may involve the use of human rights impact assessments to identify and mitigate human rights risks.
Social Audit refers to the process of examining and evaluating<… #
A social audit can help companies to identify and address social and human rights risks, and to develop strategies for remediation and prevention.
Stakeholder Engagement refers to the process of interacting or … #
Stakeholder engagement can help companies to build trust and credibility with stakeholders, and can involve the use of stakeholder engagement plans or communication strategies.
Supply Chain refers to the network of companies, organizations, and in… #
In the context of human rights regulations, supply chain management involves the identification and mitigation of human rights risks throughout the supply chain.
Sustainability refers to the ability of a company to operate in a… #
Sustainability involves a range of activities and initiatives, including human rights due diligence, stakeholder engagement, and sustainability reporting.
Sustainability Reporting refers to the process of reporting on a c… #
Sustainability reporting can help companies to disclose information about their human rights risks and opportunities, and to demonstrate their commitment to human rights and sustainability.
Transparency refers to the disclosure of information about a company's op… #
In the context of human rights regulations, transparency involves the publication of information about a company's human rights risks and performance, as well as its strategies for remediation and prevention.
United Nations Guiding Principles on Business and Human Rights (UNGPs) refers to… #
The UNGPs involve a range of principles and guidelines for companies to respect and protect human rights, and to provide remedies for human rights violations or abuses.
Whistleblowing refers to the act of reporting or disclosing … #
Whistleblowing can be an important mechanism for identifying and addressing human rights abuses or violations, and can help to promote accountability and transparency within companies.