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Negotiation and Mediation Techniques

Mastering negotiation and mediation techniques to resolve conflicts effectively in personal and professional settings through English language instruction
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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

1

Negotiation Fundamentals

2

Effective Communication In Mediation

3

Conflict Resolution Strategies

4

Mediation Techniques And Processes

5

Advanced Negotiation Tactics

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

Straight answers — no waiting on a reply. Most learners are enrolled within 60 seconds of finding what they need below.

60 sec
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Course access
Self-paced
Learn on your time
Certificate
Included in fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
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Self-paced · Certificate included · 24/7 access · 60-second start.
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Business and Administration
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

I recently completed the Negotiation and Mediation Techniques course at Stanmore School of Business, and I must say it was an incredible experience. The course content was extremely relevant and helped me achieve my learning goals of becoming a more effective negotiator. I gained practical knowledge on how to separate people from the problem, focus on interests, and use objective criteria to reach mutually beneficial agreements. The course materials were of high quality, and the instructor's expertise shone through in every lecture. I'm excited to apply my new skills in my professional life and highly recommend this course to anyone looking to improve their negotiation skills.

LR
Luisa Rodriguez
BR · Course completed

I took the Negotiation and Mediation Techniques course at Stanmore School of Business, and it was a great learning experience. I liked how the course covered different negotiation styles and strategies, and the examples from real-life scenarios were really helpful. I learned how to active listen, ask open-ended questions, and use time to my advantage in negotiations. The course materials were well-structured, and the discussions with my peers were insightful. My only suggestion would be to include more case studies from Latin America, but overall, I'm satisfied with the course and would recommend it to others.

RA
Raj Anand
SG · Course completed

Wow, just wow! The Negotiation and Mediation Techniques course at Stanmore School of Business exceeded my expectations in every way. The instructor was amazing, and the course content was so engaging and interactive. I loved the role-playing exercises, which helped me build confidence in my negotiation skills. I gained a deeper understanding of the principles of mediation and how to apply them in different contexts. The course materials were top-notch, and I appreciated the feedback from my peers and instructor. I've already started applying the skills I learned in my personal and professional life, and I can see a significant improvement. Thank you, Stanmore School of Business, for this incredible learning experience!

HR
Hassan Rahman
AE · Course completed

I enrolled in the Negotiation and Mediation Techniques course at Stanmore School of Business to improve my negotiation skills, and I'm glad I did. The course provided a comprehensive overview of the negotiation process, and I appreciated the emphasis on cultural awareness and adaptability. I learned how to navigate complex negotiations, manage conflicts, and build strong relationships. The course materials were detailed and well-researched, and the instructor's expertise in the field was evident. One area for improvement could be to include more examples from the Middle East, but overall, I found the course to be informative and engaging. I would recommend it to professionals looking to enhance their negotiation skills.





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Recently updated!

April 2026