View more options for this course

Professional Certificate Advanced Certificate Subscription Plus
Free preview available
London, United Kingdom · Study online with LSBA

Professional Certificate in Crisis Communication and Media Relations

Enhance crisis communication skills with this professional certificate course in English, focusing on media relations strategies and techniques
Start now
Preview Unit 1 first
Free · No signup · No credit card · No payment
1818 already enrolled
Flexible schedule
Learn at your own pace
100% online
Learn from anywhere
Shareable certificate
Add to LinkedIn
2 months to complete
at 2-3 hours a week

Overview

Loading...

Learning outcomes

Loading...

Course content

1

Strategic Crisis Planning

2

Media Relations Fundamentals

3

Stakeholder Communication Management

4

Message Framing In Emergencies

5

Digital Platforms And Real‑Time Response

6

Legal And Ethical Considerations In Crises

7

Reputation Management And Recovery

8

Press Conference Leadership

9

Monitoring And Analytics For Crisis

10

Post‑Crisis Evaluation And Learning

Career Path

Loading...

Key facts

Loading...

Why this course

Loading...

People also ask

Everything you need to know before you start

Straight answers — no waiting on a reply. Most learners are enrolled within 60 seconds of finding what they need below.

60 sec
From enrol to start
24/7
Course access
Self-paced
Learn on your time
Certificate
Included in fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
Most learners finish reading the FAQs and enrol in the same minute.
Self-paced · Certificate included · 24/7 access · 60-second start.
Enrol now

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Business and Administration
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

You've read the page. The next step is the easy part.

Most learners are inside the course materials within 60 seconds of clicking the button below. Self-paced, instant access, certificate included.

Enrol now
Instant access Certificate included Self-paced Secure checkout

Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United Kingdom
EW
Emily Wilson
GB · Course completed

I recently completed the Professional Certificate in Crisis Communication and Media Relations at Stanmore School of Business, and I must say it was an absolute game-changer for my career. The course content was incredibly relevant and helped me achieve my learning goals of becoming a more effective crisis communicator. The practical knowledge and skills I gained, particularly in crafting compelling media statements and handling press conferences, have been invaluable in my current role as a PR manager. The course materials were of the highest quality, and I appreciated the real-life examples and case studies that made the learning experience so engaging. Overall, I'm thoroughly satisfied with the course and would highly recommend it to anyone looking to enhance their crisis communication skills.

RP
Rohan Patel
IN · Course completed

The Professional Certificate in Crisis Communication and Media Relations at Stanmore School of Business was a great learning experience for me. I found the course content to be pretty comprehensive, covering all the key aspects of crisis communication and media relations. The instructors were knowledgeable and provided some really useful insights and tips. One of the things that I found particularly helpful was the section on social media crisis communication - it's an area that's really relevant to my work, and I gained some valuable practical knowledge that I've already been able to apply. The course materials were good, but I thought some of the videos could be more engaging. Overall, I'm happy with the course and would recommend it to others, but I think there's always room for improvement.

AM
Ava Morales
US · Course completed

Oh my gosh, I am so thrilled to have completed the Professional Certificate in Crisis Communication and Media Relations at Stanmore School of Business! The course was amazing, and I learned so much about how to effectively communicate during a crisis. The instructors were fantastic, and the course materials were top-notch. I loved the interactive elements, such as the quizzes and discussions, which really helped to reinforce my learning. One of the things that really stood out to me was the emphasis on empathy and understanding in crisis communication - it's so important to be able to connect with your audience and show that you care. I feel like I've gained some really valuable skills and knowledge that will help me to succeed in my career, and I'm so grateful to have had this experience. Thank you, Stanmore School of Business!

LC
Liam Chen
AU · Course completed

The Professional Certificate in Crisis Communication and Media Relations at Stanmore School of Business was a well-structured and informative course that provided a detailed overview of the key principles and practices of crisis communication and media relations. The course content was comprehensive, covering topics such as crisis communication planning, media relations, and social media crisis communication. The course materials, including the videos, readings, and quizzes, were of high quality and relevance, and the instructors provided clear and concise explanations of the concepts. One of the key takeaways for me was the importance of having a crisis communication plan in place, and the course provided some useful templates and examples to help with this. Overall, I was satisfied with the course and would recommend it to others who are looking to develop their skills in this area. However, I did find some of the content to be a bit dry at times, and I think it would be helpful to include more real-life examples and case studies to illustrate the concepts.





Shareable certificate

Add to your LinkedIn profile

Taught in English

Clear and professional communication

Recently updated!

April 2026