Free preview available
London, United Kingdom · Study online with LSBA

Crisis Communication Management

Master crisis communication strategies, media relations, stakeholder messaging, reputation repair, and leadership skills via interactive practical case studies and simulations
Preview Unit 1 first
Free · No signup · No credit card · No payment
2617 already enrolled
Flexible schedule
Learn at your own pace
100% online
Learn from anywhere
Shareable certificate
Add to LinkedIn
2 months to complete
at 2-3 hours a week

Overview

Loading...

Learning outcomes

Loading...

Course content

1

Crisis Communication Fundamentals

2

Media Relations Strategy

3

Stakeholder Engagement Planning

4

Digital Response Protocols

5

Post-Crisis Evaluation

Career Path

Loading...

Key facts

Loading...

Why this course

Loading...

People also ask

Everything you need to know before you start

Straight answers — no waiting on a reply. Most learners are enrolled within 60 seconds of finding what they need below.

60 sec
From enrol to start
24/7
Course access
Self-paced
Learn on your time
Certificate
Included in fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
Most learners finish reading the FAQs and enrol in the same minute.
Self-paced · Certificate included · 24/7 access · 60-second start.
Enrol now

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Business and Administration
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

You've read the page. The next step is the easy part.

Most learners are inside the course materials within 60 seconds of clicking the button below. Self-paced, instant access, certificate included.

Instant access Certificate included Self-paced Secure checkout

Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United Kingdom
EP
Emily Patel
GB · Course completed

I recently completed the Crisis Communication Management course at Stanmore School of Business, and I must say it was an absolute game-changer! The course content was incredibly comprehensive, covering everything from crisis planning to reputation management. I particularly appreciated the emphasis on practical skills, such as crafting effective crisis communications and managing social media during a crisis. The course materials were of the highest quality, with engaging video lectures, interactive quizzes, and relevant case studies. I feel confident that I can now handle any crisis situation that comes my way, and I've already started applying the knowledge I gained in my current role. Overall, I'm thoroughly satisfied with the course and would highly recommend it to anyone looking to improve their crisis communication skills.

LC
Liam Chen
US · Course completed

I took the Crisis Communication Management course at Stanmore School of Business to improve my skills in handling crisis situations. The course was pretty cool, and I liked how it covered a range of topics, from crisis planning to media relations. I found the course materials to be pretty useful, especially the templates and checklists that we could use in real-life situations. One thing that I found really helpful was the section on social media crisis management - it was really interesting to learn about how to handle a crisis on social media, and I've already started using some of the strategies in my work. Overall, I'm pretty happy with the course, and I think it's a good starting point for anyone looking to learn about crisis communication.

RS
Rahul Sharma
IN · Course completed

Wow, just wow! The Crisis Communication Management course at Stanmore School of Business was absolutely fantastic! I was blown away by the quality of the course materials, which were engaging, informative, and easy to follow. The instructors were knowledgeable and experienced, and their passion for the subject matter really shone through. I loved how the course was structured, with a mix of theory and practical exercises that really helped to reinforce my learning. One of the most valuable things I gained from the course was the ability to think critically and strategically about crisis communication - I can now analyze a crisis situation and develop an effective communication plan to manage it. I'm so grateful to have taken this course, and I would highly recommend it to anyone looking to improve their crisis communication skills.

SR
Sophia Rodriguez
ES · Course completed

I completed the Crisis Communication Management course at Stanmore School of Business as part of my ongoing professional development. From a technical standpoint, the course was well-structured and easy to navigate, with clear learning objectives and outcomes. The course materials were comprehensive and well-researched, covering a range of topics including crisis planning, risk management, and reputation management. I appreciated the use of case studies and real-life examples to illustrate key concepts, and the quizzes and assessments were helpful in reinforcing my learning. One area for improvement could be the addition of more interactive elements, such as discussion forums or group activities, to enhance the learning experience. Overall, I was satisfied with the course and would recommend it to others looking to develop their crisis communication skills.





Shareable certificate

Add to your LinkedIn profile

Taught in English

Clear and professional communication

Recently updated!

March 2026