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Resolución De Conflictos

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Overview

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Learning outcomes

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Course content

1

Introducción A La Resolución De Conflictos

2

Análisis De Conflictos

3

Comunicación Efectiva En Conflictos

4

Estrategias De Resolución De Conflictos

5

Negociación Y Mediación En Conflictos

Career Path

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Key facts

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Why this course

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We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
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  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Business and Administration
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

The Resolución De Conflictos course precisely matched my learning objectives. The modules on mediation techniques gave me a clear framework I could apply immediately at my consultancy. For example, the role‑play exercises on interest‑based negotiation helped me land a new client by resolving a contract dispute in just one meeting. The course materials were well‑structured, with concise PDFs and real‑world case studies that felt directly relevant to the U.S. business environment. Overall, the experience was professional and highly satisfying; I feel confident handling conflict situations across my team.

LS
Lucas Silva
BR · Course completed

Adorei o curso! Ele me ajudou a alcançar meus objetivos de aprender a mediar conflitos no meu pequeno negócio. As aulas práticas sobre escuta ativa e técnicas de mediação foram super úteis – usei o método do "ciclo de perguntas" que aprendi e consegui resolver uma briga entre dois funcionários sem precisar de um advogado. O material didático, com vídeos curtos e exemplos do cotidiano brasileiro, foi fácil de entender. Saí do curso muito mais confiante e satisfeito com o que aprendi.

FW
Felix Wagner
DE · Course completed

Ich bin begeistert von diesem Kurs! Die Inhalte haben mir exakt geholfen, meine Lernziele zu erreichen – besonders das Kapitel über Konfliktanalyse und die Praxisübungen zur Mediation. Durch das erlernte „Harvard‑Verhandlungsmodell“ konnte ich in meinem Projektteam ein festgefahrenes Problem lösen und die Projektlaufzeit um 15 % verkürzen. Die Lernunterlagen waren top – klar strukturierte Slides, aktuelle Fallstudien aus europäischen Unternehmen und interaktive Quizzes. Meine gesamte Lernerfahrung war äußerst positiv und ich kann den Kurs nur wärmstens empfehlen.

HT
Haruto Tanaka
JP · Course completed

このコースは非常に詳細で、学習目標を達成するのに大いに役立ちました。特に、利害調整のフレームワークと実践的なロールプレイは、私が社内のプロジェクト会議で対立を解消する際に直接活用できました。具体的には、"BATNA"(Best Alternative to a Negotiated Agreement)を用いたシナリオ分析を行い、取引先との価格交渉で5%のコスト削減に成功しました。教材は高品質で、実例が豊富なPDFと動画が組み合わさっており、学習効果が高いです。全体として、満足度の高い学習体験でした。





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Recently updated!

May 2026