Training and Development
Expert-defined terms from the Graduate Certificate in Human Resource Management for Cruise Ship Staff course at London School of Business and Administration. Free to read, free to share, paired with a globally recognised certification pathway.
**360 #
degree feedback** is a method of performance appraisal that gathers feedback from an individual's colleagues, subordinates, and superiors, as well as the individual themselves, providing a comprehensive view of their job performance.
**Active learning** is a teaching approach that engages students in the learning… #
**Active learning** is a teaching approach that engages students in the learning process by actively participating in activities such as discussions, problem-solving, and group work.
**Adult learning theory** is a theory that suggests adults learn differently tha… #
**Adult learning theory** is a theory that suggests adults learn differently than children, emphasizing the importance of self-directed learning, practical applications, and the use of prior knowledge and experiences.
**Assessment** is the process of evaluating an individual's knowledge, skills, a… #
**Assessment** is the process of evaluating an individual's knowledge, skills, and abilities, typically through the use of tests, quizzes, and other types of assessments.
**Blended learning** is a teaching approach that combines traditional classroom… #
**Blended learning** is a teaching approach that combines traditional classroom instruction with online learning.
**Bloom's taxonomy** is a classification system of learning objectives that incl… #
**Bloom's taxonomy** is a classification system of learning objectives that includes six categories: remembering, understanding, applying, analyzing, evaluating, and creating.
**Career development** is the process of identifying and working towards career… #
**Career development** is the process of identifying and working towards career goals, which may include job training, education, and networking.
**Coaching** is a development process where a coach supports an individual in ac… #
**Coaching** is a development process where a coach supports an individual in achieving their goals, typically through regular meetings and discussions.
**Competency #
based education** is a type of education that focuses on the demonstration of specific skills and knowledge, rather than the accumulation of credits.
**Continuous improvement** is the ongoing process of identifying and implementin… #
**Continuous improvement** is the ongoing process of identifying and implementing changes to improve the quality and effectiveness of training and development.
**Corporate training** is training that is provided by an organization to its em… #
**Corporate training** is training that is provided by an organization to its employees to help them develop the skills and knowledge they need to perform their jobs.
**Curriculum design** is the process of creating a plan of instruction for a cou… #
**Curriculum design** is the process of creating a plan of instruction for a course or training program.
**Distance learning** is a type of education that is delivered remotely, typical… #
**Distance learning** is a type of education that is delivered remotely, typically through the use of online technologies.
**Diversity and inclusion training** is training that helps individuals understa… #
**Diversity and inclusion training** is training that helps individuals understand and value differences among people, and promotes a culture of inclusivity.
**E #
learning** is a type of learning that is delivered electronically, typically through the use of online technologies.
**Emotional intelligence** is the ability to understand and manage one's own emo… #
**Emotional intelligence** is the ability to understand and manage one's own emotions, as well as the emotions of others.
**Experiential learning** is a type of learning that is based on real #
world experiences, such as internships, apprenticeships, and other types of hands-on learning.
**Feedback** is information provided to an individual about their performance, t… #
**Feedback** is information provided to an individual about their performance, typically with the goal of helping them improve.
**Formative assessment** is a type of assessment that is used to monitor student… #
**Formative assessment** is a type of assessment that is used to monitor student progress and provide feedback, typically during a course or training program.
**Human performance technology** is the application of principles and practices… #
**Human performance technology** is the application of principles and practices from a variety of disciplines, such as instructional design and performance improvement, to enhance the performance of individuals, teams, and organizations.
**Inclusive leadership** is a leadership style that promotes a culture of inclus… #
**Inclusive leadership** is a leadership style that promotes a culture of inclusivity and values diversity.
**Instructional design** is the process of creating instructional materials, suc… #
**Instructional design** is the process of creating instructional materials, such as lesson plans, presentations, and other types of learning resources.
**Job analysis** is the process of identifying the tasks, responsibilities, and… #
**Job analysis** is the process of identifying the tasks, responsibilities, and qualifications required for a particular job.
**Kirkpatrick's model** is a framework for evaluating the effectiveness of train… #
**Kirkpatrick's model** is a framework for evaluating the effectiveness of training programs, with four levels: reaction, learning, behavior, and results.
**Learning management system (LMS)** is a software application used for the admi… #
**Learning management system (LMS)** is a software application used for the administration, documentation, tracking, and reporting of training programs.
**Mentoring** is a development process where a mentor provides guidance and supp… #
**Mentoring** is a development process where a mentor provides guidance and support to an individual, typically through a long-term relationship.
**Microlearning** is a type of learning that is delivered in short, focused burs… #
**Microlearning** is a type of learning that is delivered in short, focused bursts, typically through the use of online technologies.
**Needs analysis** is the process of identifying the training and development ne… #
**Needs analysis** is the process of identifying the training and development needs of individuals, teams, or organizations.
**Onboarding** is the process of introducing new employees to an organization an… #
**Onboarding** is the process of introducing new employees to an organization and helping them become productive members of the team.
**Performance appraisal** is the process of evaluating an individual's job perfo… #
**Performance appraisal** is the process of evaluating an individual's job performance, typically through the use of a formal performance review.
**Performance consulting** is a collaborative process between a performance cons… #
**Performance consulting** is a collaborative process between a performance consultant and a client to identify and address performance gaps.
**Performance improvement** is the process of identifying and implementing chang… #
**Performance improvement** is the process of identifying and implementing changes to improve the performance of individuals, teams, and organizations.
**Return on investment (ROI)** is a measure of the financial benefits of a train… #
**Return on investment (ROI)** is a measure of the financial benefits of a training program, typically expressed as a percentage of the cost.
**Self #
directed learning** is a type of learning where an individual takes responsibility for their own learning, typically through the use of self-study materials and resources.
**Self #
regulated learning** is a type of learning where an individual monitors and regulates their own learning, typically through the use of strategies such as goal setting, self-assessment, and self-reflection.
**Situated learning** is a type of learning that occurs in a specific context, s… #
**Situated learning** is a type of learning that occurs in a specific context, such as a workplace, and is closely tied to the practical applications of the knowledge and skills being learned.
**Skill gap analysis** is the process of identifying the difference between the… #
**Skill gap analysis** is the process of identifying the difference between the skills that an individual currently has and the skills they need to perform their job.
**Social learning** is a type of learning that occurs through observation and im… #
**Social learning** is a type of learning that occurs through observation and imitation of others, typically in a social context.
**Summative assessment** is a type of assessment that is used to evaluate the ov… #
**Summative assessment** is a type of assessment that is used to evaluate the overall performance of an individual, typically at the end of a course or training program.
**Talent development** is the process of identifying and developing the skills a… #
**Talent development** is the process of identifying and developing the skills and abilities of high-potential employees.
**Training** is the process of teaching an individual a specific set of skills o… #
**Training** is the process of teaching an individual a specific set of skills or knowledge.
**Training evaluation** is the process of assessing the effectiveness of a train… #
**Training evaluation** is the process of assessing the effectiveness of a training program, typically through the use of Kirkpatrick's model.
**Training needs analysis** is the process of identifying the training and devel… #
**Training needs analysis** is the process of identifying the training and development needs of individuals, teams, or organizations.
**Training transfer** is the process of applying the skills and knowledge learne… #
**Training transfer** is the process of applying the skills and knowledge learned in a training program to the job.
**Virtual learning** is a type of learning that is delivered through the use of… #
**Virtual learning** is a type of learning that is delivered through the use of virtual technologies, such as virtual reality and virtual simulations.
**Workplace learning** is learning that occurs in a workplace setting, typically… #
**Workplace learning** is learning that occurs in a workplace setting, typically through on-the-job training and other types of workplace learning experiences.
The above glossary terms and definitions provide a comprehensive overview of the… #
Understanding these terms is essential for HR professionals working in the cruise ship industry, as well as for other professionals involved in the design, implementation, and evaluation of training and development programs. By using these terms effectively, HR professionals can help ensure that training and development initiatives are well-designed, effective, and aligned with the needs of the organization and its employees.